Guest Experience Concierge — Boutique Hotel

Hotel Renegade; Boise (ID); Sur place; USD 19 000 - 28 000; Temps partiel

Avantages offerts par ce poste

Employee Discounts

Paid Time Off

Training & Development

401K

Medical Benefits

Online Care

Pet Insurance

Résumé du poste

Geronimo Hospitality Group's Hotel Renegade in Boise seeks a Guest Services Representative to deliver exceptional guest experiences in the lobby or reception, process arrivals and departures, and assist with check-in and check-out.

Weekend availability is required; prior customer service experience and strong communication are valued. Join a team that values hard work and builds memorable Geronimo moments.

Qualifications

• Excellent communication skills and professional attitude.
• Effective conflict management and decision making.
• Ability to use a variety of computer applications.
• Previous experience in customer service.

Responsabilités

• Provide guest services in the lobby or reception areas.
• Assist with check-in and check-out and handle arrivals/departures.
• Coordinate room assignments and respond to guest requests and concerns.

Connaissances

Excellent communication

Conflict management

Computer applications

Customer service experience

Formation

High school diploma or equivalent

Description du poste

Geronimo Hospitality Group's Hotel Renegade in Boise seeks a Guest Services Representative to deliver exceptional guest experiences in the lobby or reception, process arrivals and departures, and assist with check-in and check-out.

Weekend availability is required; prior customer service experience and strong communication are valued. Join a team that values hard work and builds memorable Geronimo moments.