Guest Services Concierge — Door & Valet

EOS Hospitality LLC; Vermont; On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Paid holidays

401k with match

Life insurance

Wellness benefits

Lodging discounts

Dining discounts

Employee assistance program

Growth opportunities

Job summary

EOS Hospitality LLC operates The Equinox Golf Resort & Spa in Manchester, VT, delivering distinctive hospitality experiences. We seek a friendly, flexible Guest Services Associate to support guest services, assist with parking, luggage, and VIPs, and ensure a smooth arrival and departure experience for all guests.

You will work with front desk and drivers, review daily reports, help with rooms, belongings, and safety, and participate in training and growth opportunities within EOS.

Qualifications

• 1+ year customer service experience in hotel/lodging.
• Demonstrates strong communication and problem-solving skills.
• Demonstrates natural leadership qualities with a team-focused attitude.
• Available and willing to work flexible hours including weekdays/weekends.

Responsibilities

• Assist guests with parking by determining location and guiding vehicles.
• Greet and welcome guests in a professional and hospitable manner.
• Coordinate with front desk and drivers to maximize guest experience.
• Review daily occupancy, arrivals, departures, and VIP needs.
• Assist with luggage, deliver items to guest rooms, and support training.

Skills

Customer service

Leadership qualities

Communication skills

Problem-solving

Team-focused attitude

Job description

EOS Hospitality LLC operates The Equinox Golf Resort & Spa in Manchester, VT, delivering distinctive hospitality experiences. We seek a friendly, flexible Guest Services Associate to support guest services, assist with parking, luggage, and VIPs, and ensure a smooth arrival and departure experience for all guests.

You will work with front desk and drivers, review daily reports, help with rooms, belongings, and safety, and participate in training and growth opportunities within EOS.