Guest Services & Check-In Specialist

Voyager Inn; Anchorage (AK); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Medical, Dental and Vision coverage

Life Insurance

Paid personal time off

401K Retirement Plan

Discounted room rates

A FUN PLACE TO WORK

Job summary

Voyager Inn in Anchorage, AK seeks a friendly Front Desk Agent to greet guests, register arrivals, and assist with requests. You will manage check-ins and check-outs, promote hotel services, and deliver a welcoming experience at all times.

The role requires strong communication, basic cash handling, and proficiency with hotel computer systems. This position offers a dynamic hospitality environment with opportunities to upsell services and participate in guest engagement initiatives.

Qualifications

• Excellent customer service and hospitality mindset.
• Clear communication in English, both written and verbal.
• Accurate cash handling and payment processing.
• Comfort with computer systems for check-in/out and records.

Responsibilities

• Greet and register guests, confirm details, and assign rooms.
• Process guest check-out and finalize charges accurately.
• Respond to guest requests and route to appropriate staff.
• Answer phone and email inquiries and relay information to guests.

Skills

Customer service

English proficiency

Cash handling

Computer skills

Job description

Voyager Inn in Anchorage, AK seeks a friendly Front Desk Agent to greet guests, register arrivals, and assist with requests. You will manage check-ins and check-outs, promote hotel services, and deliver a welcoming experience at all times.

The role requires strong communication, basic cash handling, and proficiency with hotel computer systems. This position offers a dynamic hospitality environment with opportunities to upsell services and participate in guest engagement initiatives.