Guest Services Cashier — Customer Experience Focus

VPNE Parking Solutions LLC; Boston (MA); On-site; USD 21,000 - 28,000; Full time

Job summary

VPNE Parking Solutions LLC is seeking an entry-level Cashier in Boston, MA. The role focuses on delivering excellent customer service while processing transactions accurately and maintaining revenue control.

Responsibilities include greeting customers, handling cash and card payments, balancing the cash drawer, and ensuring a clean work area. The position requires English proficiency, a high school diploma, and the ability to pass a background check.

Qualifications

• Read, write and verbally communicate in English.
• Sit for long periods and walk short distances.
• Operate cash registers and computers.
• Process cash and card transactions.
• Lift up to 50 pounds.
• Be at least 18 years old.
• Maintain uniform standards.
• Pass a criminal background check.
• Strong number skills.

Responsibilities

• Greet customers and assist them in making purchases.
• Provide customer service and make exceptional guest experiences the priority in every transaction.
• Process transactions: cash, credit cards, checks, and validation transactions based on location parking rates and requirements.
• Use a radio to call the garage if the transaction must be processed manually.
• Document all transactions following company policy via shift report.
• Be accountable for all cash received, tendered, and disposition of such payment according to the money drop procedure.
• Calculate and return change to customers.
• Ensure that the cash drawer is balanced at the end of each shift.
• Maintain a clean and organized work area every shift.
• Answer customer questions and resolve any issues or complaints.
• Perform other duties as assigned by the supervisor or manager.

Skills

Customer service

Cash handling

English proficiency

Communication

Multitasking

Education

High School Diploma/GED

Job description

VPNE Parking Solutions LLC is seeking an entry-level Cashier in Boston, MA. The role focuses on delivering excellent customer service while processing transactions accurately and maintaining revenue control.

Responsibilities include greeting customers, handling cash and card payments, balancing the cash drawer, and ensuring a clean work area. The position requires English proficiency, a high school diploma, and the ability to pass a background check.