Guest Services & Campground Operations Specialist

Campers Inn Inc; Seffner (FL); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

EAP

Paid time off

401k with employer match

Job summary

Campers Inn RV is seeking an Outside Guest Services associate at Lazydays RV of Tampa Inc in Seffner, FL. You will assist with campground operations, escort RVs to sites, welcome guests, and maintain grounds.

The role requires strong customer service, English fluency, and the ability to work weekends/holidays. You’ll participate in site inspections, help with events, and support maintenance tasks to ensure a welcoming experience for all guests.

Qualifications

• Valid Driver’s License with an acceptable driving record.
• Previous maintenance or groundskeeping experience preferred.
• Ability to speak, read, write, and understand English.
• Strong problem-solving and reasoning skills.
• Ability to work flexible schedules, including weekends and holidays.
• Ability to interact in a professional, collaborative and courteous manner with co-workers and guests in a fast-paced environment.
• Excellent customer service and communication skills.

Responsibilities

• Assist with daily campground and park operations.
• Escort RVs/coaches to assigned sites and assist with proper placement.
• Welcome guests, explain park amenities, and offer additional assistance as needed.
• Complete hourly site inspections and reports.
• Perform mail and package runs throughout the day.
• Collect garbage and maintain cleanliness across resort grounds.
• Support park rallies, events, and package preparation, including setup of halls and common areas.
• Maintain cleanliness of park grounds, Rally Center, pool areas, and common spaces.
• Perform minor maintenance and repairs as needed.
• Clean and maintain pet areas and dog stations.
• Ensure proper upkeep and cleanliness of golf carts.
• Communicate guest needs to appropriate sales or service personnel when necessary.
• Assist with resolving guest concerns and escalat[e] issues to management as needed.
• Attend required company meetings and training sessions.
• Perform additional duties as assigned by management.

Skills

Driver's license

Groundskeeping experience

English proficiency

Problem solving

Flexible schedule

Customer service

Education

High school diploma

Job description

Campers Inn RV is seeking an Outside Guest Services associate at Lazydays RV of Tampa Inc in Seffner, FL. You will assist with campground operations, escort RVs to sites, welcome guests, and maintain grounds.

The role requires strong customer service, English fluency, and the ability to work weekends/holidays. You’ll participate in site inspections, help with events, and support maintenance tasks to ensure a welcoming experience for all guests.