Guest Services & Cage Cashier — Elevate Player Experience

DeKalb Health; Elko (NV); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Referral bonus

Tuition reimbursement

Paid holidays

Vacation after 1 year

Medical/dental/vision plans

401K matching

Job summary

Jacobs Entertainment, Inc. is hiring a Guest Services Representative/Cage Cashier at Gold Dust West Elko. This full-time role handles vault tasks, prepares deposits, and assists guests with cash and casino services.

The position requires a High School diploma, fluent English, basic computer skills, and Nevada Gaming Control Board registration. Benefits include comprehensive programs and potential advancement within the company.

Qualifications

• High School Diploma or equivalent required.
• Fluent English is required.
• Ability to read and understand documents.
• Must have basic computer skills and be able to use 10-key.
• Previous cash handling experience preferred.
• Identification that establishes identity.
• Eligibility to work in the United States.
• Nevada Gaming Control Board registration required.

Responsibilities

• Assist in maintaining vault in compliance with Gaming guidelines.
• Assist in preparing the daily bank deposit of currency, checks, coin, and other items.
• Maintain a cash bank inventory to provide customers with cash and coin expeditiously so they may play slot machines or table games.
• Maintain and complete all required paperwork.
• Provide personalized services to guests.
• Promote the Gold Rewards Club to guests who do not have a club card; secure a club card if desired.
• Redeem all guest coupons.
• Issue and enter in IGS dinner, hotel, and other comps for all qualified casino players.
• Be familiar with all current and upcoming events, promotions, entertainment and casino activities.
• Maintain familiarity with internal company expectations and procedures.
• Maintain familiarity with Gaming Regulations and ICMPs.
• Routinely cash checks.
• Ensure daily paperwork is submitted to Revenue Audit at shift end.
• Verify or coordinate the verification of counts into the Coin Room Inventory.
• Support Player Card service areas during busy times.
• Assist Marketing with promotions and other marketing responsibilities.

Skills

Cash handling

Fluent English

Basic computer skills

10-key calculator

Reading ability

Education

High School Diploma or Equivalent

Job description

Jacobs Entertainment, Inc. is hiring a Guest Services Representative/Cage Cashier at Gold Dust West Elko. This full-time role handles vault tasks, prepares deposits, and assists guests with cash and casino services.

The position requires a High School diploma, fluent English, basic computer skills, and Nevada Gaming Control Board registration. Benefits include comprehensive programs and potential advancement within the company.