Gold Dust West Reno - Guest Services Representative/Cage Cashier—Graveyard Shift

DeKalb Health; Reno (NV); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Referral bonus

Tuition reimbursement

7 paid holidays

Vacation after 1 year

Medical, dental, vision plans

EAP (Employee Assistance Program)

Life Insurance and AD&D

401K matching after 90 days

Meal discounts

Training and development programs

Career advancement

Job summary

Jacobs Entertainment, Inc. is seeking a Guest Services Representative/Cage Cashier for Gold Dust West Reno on the graveyard shift.

The role involves handling cash, exchanging chips, cashing checks, and supporting guests with casino transactions in a fast-paced gaming environment. The ideal candidate has a high school diploma or equivalent, cash handling experience in a casino, fluent English, basic computer skills, and the right to work in the United States.

Qualifications

• High School Diploma or equivalent required.
• Fluent in English.
• Basic computer skills and 10-key proficiency.
• Previous cash handling experience in a casino environment.
• Identification that establishes identity and right to work in the United States.

Responsibilities

• Counts and balances starting funds with the outgoing cashier.
• Exchanges cash for gaming chips, tokens, or coin.
• Cashes checks for customers per policies.
• Issues markers and accepts payment on markers.
• Logs and reports all Title 31 transactions.
• Distributes payroll checks to employees.

Skills

fluent in English

basic computer skills

10-key

cash handling experience

identity verification

work eligibility in US

Education

High School Diploma or Equivalent

Job description

• Base Pay $15.50 - $16.00 / Hour


• Other Compensation Plus Tips


• Job Category Casino


• Employee Type FT Hourly Non Exempt


• Manage Others No

Description

A Legacy of Excellence

Entertaining Your World

Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States. Core to the company’s value is our commitment to ethical leadership, outstanding training, and open employee communication.

Jacobs Entertainment is currently in search for a“Guest Services Representative/Cage Cashier—Graveyard Shift” for Gold Dust West Reno. The GDW Reno is located in the central downtown gaming district and has been a local’s favorite since 1977. It features the latest and hottest slot machines, full-service bars, and the ever-popular Grille restaurant.

Our employees are supported with a comprehensive benefits program that include the following:

• $200 Referral Bonus


• Tuition Reimbursement


• 7 paid Holidays


• 80 hours of Vacation after 1 year of employment


• We offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 days


• Employee Assistance Program FREE of charge


• Company paid Life Insurance and AD&D


• Matching 401K program after 90 days


• Employee Meal Discounts


• Ongoing learning and development programs


• Work towards your future advancement within the company—most of our supervisors and managers are promoted from within

Essential Job Responsibilities and Duties:

• Counts and balances the starting funds of the cage with the outgoing cashier at the start of the shift


• Exchanges cash for gaming chips, tokens, or coin


• Cashes checks for customers (travelers, personal, cash advances, or payroll) in accordance with the company check cashing policies and procedures


• Issues markers and accepts payment on markers in accordance with the company’s marker policies and procedures


• Logs, records/reports all Title 31 transactions


• Assists customers with the completion of credit/check cashing application


• Records and balances all currency transactions in the computer


• Sorts and bags loose coins and bundles paper money


• Maintains and completes the required gaming and company forms and reports


• Promotes positive customer service by providing correct information/directions to patrons as the need arises


• Reconciles daily summaries of transaction and balances all currency transactions against cash on hand


• Learns and works other banks such as the main bank, chip bank, coin vault, as they need arises


• Verifies chip cash out over $1,000 with the pit


• Distributes company payroll checks to employees


• Signs up new guests with players cards and explains the players club and how their comps work

Skills, Education and Other Requirements:

• High School Diploma or Equivalent Work Experience


• Must be fluent in English


• Must possess basic computer skills and ability to use 10-key


• Previous cash handling experience in a casino environment required


• Identification that establishes identity


• Identification that establishes the right to work in the United States