Guest Services & Billing Associate

Children; Fort Worth (TX); On-site; USD 18,000 - 25,000; Full time

Job summary

DSE Hockey Centers, LP is seeking a customer service oriented team member to assist guests with in-house programs, process registrations, and handle payments. The role is not eligible for remote work and requires standing, walking, and light lifting in a recreational facility setting.

The ideal candidate will have reliable teamwork skills and the ability to follow written instructions. Flexible hours including nights, weekends, and holidays are expected to meet center needs.

Qualifications

• Customer service-oriented, preferably with previous customer service experience
• Reliable team player
• Must be able to read and understand written instruction
• Ability to work with minimal supervision
• Able to work extended and/or irregular hours including nights, weekends, and holidays

Responsibilities

• Greet and welcome each customer
• Record sales transactions, process registrations, and take payments
• Perform routine clerical duties, including answering phones, filing, and updating the program boards
• Maintain a clean environment for all guests and staff

Skills

Customer service

Team player

Read and understand instructions

Self supervision

Flexible hours

Job description

DSE Hockey Centers, LP is seeking a customer service oriented team member to assist guests with in-house programs, process registrations, and handle payments. The role is not eligible for remote work and requires standing, walking, and light lifting in a recreational facility setting.

The ideal candidate will have reliable teamwork skills and the ability to follow written instructions. Flexible hours including nights, weekends, and holidays are expected to meet center needs.