Guest Experience & Billing Associate

Children; Mansfield (TX); On-site; USD 26,000 - 38,000; Full time

Job summary

DSE Hockey Centers, LP is seeking a customer-service oriented on-site position to assist guests with in-house programs and billing, and to process registrations. The role requires welcoming customers and maintaining a clean environment for guests and staff.

The candidate should be able to record sales, take payments, answer phones, and perform routine clerical tasks as part of a supportive team. Extended hours including nights, weekends, and holidays may be required.

Qualifications

• Customer service-oriented, preferably with previous customer service experience
• Reliable team player
• Must be able to read and understand written instruction
• Ability to work with minimal supervision
• Able to work extended and/or irregular hours including nights, weekends, and holidays

Responsibilities

• Greet and welcome each customer
• Record sales transactions, process registrations, and take payments
• Perform routine clerical duties, including answering phones, filing, and updating the program boards
• Maintain a clean environment for all guests and staff

Job description

DSE Hockey Centers, LP is seeking a customer-service oriented on-site position to assist guests with in-house programs and billing, and to process registrations. The role requires welcoming customers and maintaining a clean environment for guests and staff.

The candidate should be able to record sales, take payments, answer phones, and perform routine clerical tasks as part of a supportive team. Extended hours including nights, weekends, and holidays may be required.