Guest Services | Bell Attendant ($22.50/hour+)

Hyatt Hotels Corporation; Bellevue (WA); Hybrid; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Vision Insurance

401(k) & Retirement Savings Plan

Paid Time Off

Tuition Reimbursement

Discounted Rooms

Free Parking

Job summary

Hyatt Regency Bellevue on Seattle's Eastside is seeking a Bell Attendant to join Guest Services. You’ll be the face of our guest experience, delivering a warm welcome and assisting guests with luggage transport and room provisioning.

The role offers a clear path to broader guest services exposure in a renowned hospitality brand. We emphasize a great workplace culture and benefits, including comprehensive health plans and time-off provisions.

Qualifications

• Flexible work availability including mornings, afternoons, evenings, weekends and holidays
• Desire to satisfy others in a fast-paced environment
• Previous customer service experience preferred
• Refined verbal and written communication skills
• Must be able to walk and stand for long periods
• Must be able to lift, push, and pull up to moderate weight

Responsibilities

• Greet guests and assist bell Attendants and Concierge team
• Escort guests and transport luggage to and from rooms
• Provide local recommendations and make reservations when needed
• Assist guests with room features and hotel services
• Communicate with Front Office and Valet to ensure guest comfort

Skills

Customer service

Verbal communication

Written communication

Flexibility

Job description

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\"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone.\"

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Guest Services | Bell Attendant ($22.50/hour+)

Hyatt Regency Bellevue on Seattle's Eastside

US - WA - Bellevue

Guest Services

Hourly/Entry Level Employee

Full-time

22.50 Hourly US Dollar (USD) pay basis

Summary

Hyatt Regency Bellevue on Seattle's Eastsideis excited to welcome our newest Bell Attendant to join our Guest Services team! Here you will have an opportunity to be the face of our guest experience, providing a warm and welcoming first impression, and leave a lasting impression for our guests to return again and again!

As a Great Place to Work in the U.S. for thirteen years running, it's an award-winning culture where you can bring your whole self to work every day, coupled with benefits that empower you to defy expectations and seek excellence.

Bell Attendants are in constant communication with the Front Office and Valet to ensure guests are escorted, and their luggage & personal items are transported to and from guest rooms efficiently. Making sure that guests are comfortable with accommodations, and are familiar with room offerings & features, is essential.

This highly visible role gives an opportunity for casual conversation, providing local recommendations, and indulging in special requests.

Bell Attendants also assist the Concierge team before and after hours, and/or when they are away from the desk. This support includes answering guest inquiries, providing directions, and offering detailed recommendations or making reservations. They regularly share their knowledge of hotel services, local events and venues, and available transportation options.

The hourly rate offered for this position ranges from $22.50/hour to $23.50/hour.

**This position is eligible to receive additional compensation through gratuities, provided at the guest's discretion.

As a colleague, we have you covered with amazing benefits and perks!

• Medical, after 30 days of employment
• Vision Insurance
• 401(k) & Retirement Savings Plan (RSP)
• Basic Life Insurance
• Short Term Disability Insurance
• New Child Leave & Adoption Assistance
• Paid Time Off:
  • Full-Time Colleagues:
    • 11 days (88 hours) earned for having 0 - 3 years of service
    • 16 days (128 hours) earned for having 4 - 8 years of service
    • 21 days (168 hours) earned for having 9+ years of service
  • (6) Paid Holidays per year
  • (6) Sick Days (earned based on hours worked)
  • Compassionate Leave
  • Jury Duty Leave
• Employee Assistance Program
• Free Uniforms and Cleaning of your Uniform
• Free parking
• Discounted Rooms at any participating Hyatt location starting on your first day of employment
• Up to 12 complimentary rooms at any participating Hyatt location after 90 days of service*
• Tuition Reimbursement*

*Eligibility requirements may apply

When applying for a position working at a Hyatt hotel, you are pursuing an opportunity to join a culture built on caring and attentive colleagues who have a passion for providing efficient service and creating meaningful experiences. Our values are the guiding principles for our success, giving us the opportunity to open over 1,500 properties worldwide.

• Flexible work availability must include mornings, afternoons, evenings, weekends and holidays
• A true desire to satisfy the needs of others in a fast-paced environment
• Previous customer service experience preferred
• Refined verbal and written communication skills
• Must be able to walk and stand for long periods
• Must be able to lift, push, and pull up to moderate weight

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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