Guest Services & Attractions Specialist

REID PARK ZOOLOGICAL SOCIETY; Tucson (AZ); On-site; USD 23,000 - 26,000; Part time

Job summary

Reid Park Zoological Society is seeking Guest Services Associates to provide gold-standard guest experiences during our event season and at the opening of Pathway to Asia soon. The role is part of our Guest Services Team and may cross-train to operate rides, mobile sales, and cashier booths.

On-call shifts are published monthly for flexible scheduling. Exemplary customer service, cash handling, and at least one year of cashier experience are strongly preferred.

Qualifications

• Cash and equipment handling experience.
• At least one year of cashier experience strongly preferred.
• Bilingual in Spanish, ASL, or any other language strongly preferred.
• Exemplary customer service skills and positive interactions with guests.

Responsibilities

• Greet and assist guests, respond to inquiries, and resolve concerns.
• Operate carousel/train and daily safety checks.
• Handle cash, card, and check transactions accurately and issue receipts.
• Open and close cashier booths, balance cash, and prepare daily deposits.
• Promote products and services and upsell where appropriate.
• Restock supplies and maintain orderly cashier area and displays.

Skills

Cash handling

Customer service

Bilingual (Spanish/ASL)

Cashier experience

Flexible schedule

Job description

Reid Park Zoological Society is seeking Guest Services Associates to provide gold-standard guest experiences during our event season and at the opening of Pathway to Asia soon. The role is part of our Guest Services Team and may cross-train to operate rides, mobile sales, and cashier booths.

On-call shifts are published monthly for flexible scheduling. Exemplary customer service, cash handling, and at least one year of cashier experience are strongly preferred.