Guest Services Attendant - Part Time

Cdn Golf Management Inc; Boulder City (NV); On-site; USD 28,000 - 38,000; Full time

Job summary

Cabot-Managed Properties in Las Vegas, NV, seeks a Guest Services Attendant to ensure an exceptional guest experience from arrival to departure. You will support golf operations at Cascata and Serket, interacting with guests and assisting staff to uphold course rules and service standards.

The role emphasizes strong communication, customer service, and reliable teamwork in a dynamic golf hospitality environment. Previous golf industry or customer-facing work is preferred.

Qualifications

• Strong verbal communication skills.
• Excellent customer service experience.
• Strong organizational skills and ability to follow detailed instructions.

Responsibilities

• Greet and welcome arriving guests with excellent service.
• Handle guest equipment and transport to golf car staging area.
• Provide guests with thoroughly cleaned golf cars stocked with scorecards, pencils, divot sand and ice.
• Maintain clean and orderly golf car facilities.
• Assist with setup and maintenance of practice facility and tee stations; replenish practice balls.
• Collaborate with Golf Shop Staff to enforce club rules and beverage policy.

Skills

Verbal communication

Customer service

Organizational skills

Game knowledge

Job description

About CabotCabot is a global developer and operator of world-class golf destinations with a growing portfolio of six Cabot properties and four Cabot-Managed properties. The Cabot portfolio includes Cabot Cape Breton in Nova Scotia, Canada, Cabot Saint Lucia in the Caribbean, Cabot Revelstoke in British Columbia, Canada, Cabot Citrus Farms in the United States, Cabot Highlands in Scotland, and Cabot Bordeaux in France. With extensive expertise in golf and hospitality management, Cabot also oversees the operations of several premier golf courses through its Cabot-managed properties in the U.S., including: Cascata Golf Club and Serket Golf Club in Las Vegas, Nevada; Grand Bear Golf Club in Saucier, Mississippi; and Chariot Run Golf Club in Laconia, Indiana.Cabot continues to cultivate a legacy of excellence, providing guests and homeowners with exclusive access to bespoke, destination-inspired experiences and a commitment to exceptional service across its luxury residential and boutique resort offerings.About Cabot-Managed PropertiesSince 2022, Cabot has managed the strategy and operations of four exceptional golf courses across the United States, including Cascata and Serket in Las Vegas, Nevada, Grand Bear in Saucier, Mississippi, and Chariot Run in Laconia, Indiana.Position OverviewThe Guest Services Attendant ensures each guest has an excellent experience by providing superior service in from arrival to the departure. The Attendant reports to the Head Golf Professional and works closely with all club staff to create an unrivaled guest experience.Essential FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Greet and welcome arriving guests utilizing excellent customer service skills.Handling guest's equipment and transporting it to the golf car staging area.Give all guests miscellaneous information that may help them in playing the course.Provide guests with thoroughly cleaned and good operating golf cars that are stocked with scorecards, pencils, divot sand, and ice.Ensure that the golf car facility is always clean and orderly.Service the practice facility, including setting up the practice facility for play; continually replenish the supply of practice balls; patrolling the practice tee to pick up trash and to organize tee stations; rotate practice tee area in accordance with tee maintenance program; collect and clean golf balls at the end of the day, ensuring that all golf balls are in excellent condition.Work closely with the Golf Shop Staff to ensure that all club rules including dress code and beverage policy are followed by guests.RequirementsStrong verbal communication skillsExcellent customer service skillsStrong organizational skillsBasic knowledge of the game of golfAbility to carry out detailed written and verbal instructions independently.In addition, the ideal candidate will be or have:1+ years of previous experience in the golf industry1+ years of previous experience in a customer service or customer-facing rolePassionate about the game of golfOther DutiesPlease note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.Physical DemandsAbility to visually inspect golf cars, golf clubs, and outside operations area for cleanliness.Ability to perform moderate physical work; may be required to lift 100 lbs. occasionally, up to 50 lbs. frequently, and up to 20 lbs. constantly; performing such activities as bending, stooping, kneeling, crouching, reaching, standing, walking, pushing, lifting, and grasping for up to five hours without sitting.Ability to operate golf cars.Work EnvironmentThis position will be regularly exposed to outdoor weather conditions in performing the duties of the job.Cabot-Managed Properties provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.