Guest Services Attendant — Golf Club Operations

Troon; Pleasanton (CA); On-site; USD 23,000 - 24,000; Part time

Benefits offered by this job

Healthcare Benefits – Medical

Retirement Benefits – 401(k) with %

Employee discounts

Job summary

Castlewood Country Club in Pleasanton, California, seeks a part-time Guest Services Attendant to enhance member and guest experiences while supporting golf operations. As part of Troon, you join a global leader in golf club management and hospitality.

The role covers cart preparation, range maintenance, guest assistance, and assisting with tournaments and events. The position requires a high level of service, reliability, and the ability to work in a fast-paced environment.

Qualifications

• Education/Experience: Less than high school education; or up to one-month related experience or training; or equivalent combination of education and experience.
• Certificates/Licenses: Valid Driver’s License.

Responsibilities

• Prepares/cleans golf carts for play following the standards of The Club at Castlewood.
• Performs range maintenance such as setting up and maintain range and chipping green presentation, maintains a large amount of range ball inventory, picks range and cleans range balls.
• Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area.
• Provides sincere and courteous service to all guests with items such as bag handling and club cleaning.
• Maintains the cart storage area and cart wash down area in a neat, clean and orderly condition.
• May direct start of play, which includes assists in educating players regarding course policy, current cart policy, speed of play and so forth.
• Cleans golfers' clubs upon completion of play.
• Assists in the setup and execution of golf tournaments and outings.
• Services the customer who is renting golf clubs and cleans rental clubs upon return. Maintains accurate record of golfers renting clubs
• Assists with the overall upkeep of the clubhouse, cart storage area and parking lot.
• Assists with food and beverage activities.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.

Job description

Castlewood Country Club in Pleasanton, California, seeks a part-time Guest Services Attendant to enhance member and guest experiences while supporting golf operations. As part of Troon, you join a global leader in golf club management and hospitality.

The role covers cart preparation, range maintenance, guest assistance, and assisting with tournaments and events. The position requires a high level of service, reliability, and the ability to work in a fast-paced environment.