Guest Services Attendant

Troon International; Pleasanton (CA); On-site; USD 22,730 - 23,419; Part time

Job summary

A premier golf club in Pleasanton is seeking a Guest Services Attendant to provide exceptional service and assist in various golf operations. Candidates should have skills in customer service, be able to work in a fast-paced environment, and possess a valid Driver's License. Responsibilities include cleaning and preparing golf carts, helping guests with bag handling, and maintaining cleanliness throughout the facility. This role offers an hourly wage of $16.50 - $17.00.

Qualifications

• Previous experience in a hospitality or service environment preferred.
• Must be able to lift up to 25 pounds regularly and 50 pounds occasionally.
• Must possess a valid Driver's License.

Responsibilities

• Prepare and clean golf carts for play.
• Assist guests with bag handling and club cleaning.
• Maintain the cart storage area and cleanliness of the premises.
• Aid in setup of golf tournaments and outings.
• Provide courteous service at all times.

Skills

Customer service skills

Ability to work in a fast-paced environment

Bag handling and club cleaning

Education

Less than high school education

Job description

Castlewood Country Club Pleasanton, CA 94566, USA

Description

The Club at Castlewood is excited to announce the exceptional career opportunity of Guest Services Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service for our guests. This position will create positive experiences at The Club at Castlewood by assisting guests and members with outside services.

The Guest Service Attendant will be another “All Around” position that will be helping in many departments of the golf operations. The day‑to‑day duties will vary depending on the busyness of the day, what needs to be done, and what other parts of the golf operations needs additional assistance. Individuals should have the ability to work in a fun and fast‑paced environment.

$16.50 - $17.00 per hour

• Prepares/cleans golf carts for play following the standards of The Club at Castlewood.
• Performs range maintenance such as: setting up and maintaining range and chipping green presentation, maintaining a large amount of range ball inventory, picking range and cleaning range balls.
• Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area.
• Provides sincere and courteous service to all guests with items such as bag handling and club cleaning.
• Maintains the cart storage area and cart wash‑down area in a neat, clean, and orderly condition.
• May direct start of play, which includes assisting in educating players regarding course policy, current cart policy, speed of play and so forth.
• Cleans golfers’ clubs upon completion of play.
• Assists in the setup and execution of golf tournaments and outings.
• Services the customer who is renting golf clubs and cleans rental clubs upon return. Maintains accurate record of golfers renting clubs.
• Assists with the overall upkeep of the clubhouse, cart storage area and parking lot.
• Assists with food and beverage activities.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.

Education/Experience:

Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience.

Physical Demands:

• Frequently stands, walks, uses hands, talks or hears. Occasionally sits, climbs, balances, stoops, kneels, crawls or crouches. Regularly lifts up to 25 pounds and occasionally lifts up to 50 pounds.
• Regularly works in wet or humid condition (non‑weather). Occasionally works in areas with moving mechanical parts; may come into contact with fumes or airborne particles, toxic or caustic chemicals. Frequently works in outdoor weather conditions.

Certificates/Licenses:

Valid Driver’s License.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.