Guest Services Attendant: Breakfast & Evening Reception

The Pier 5; Baltimore (MD); On-site; USD 17,000 - 22,000; Full time

Job summary

The Pier 5 is seeking a Breakfast / Evening Reception Attendant to help set up and maintain the breakfast dining area and lobby for happy hours. You will welcome guests, serve coffee, clear tables, and ensure smooth service throughout shifts.

This non-exempt role requires a high school diploma (or equivalent) and ServSafe / TIPS certification is preferred. You must be able to stand long hours, lift up to 50 pounds, and communicate clearly in English.

Qualifications

• Experience in hospitality a plus.
• High School diploma or equivalent preferred
• ServSafe / TIPS certification is required and a plus

Responsibilities

• Approach all encounters with guests in a friendly, service oriented manner.
• Maintain regular attendance and punctuality per hotel scheduling.
• Keep a clean and organized breakfast dining area and lobby setup.
• Serve guests coffee and beverages as needed and clear tables.
• Help prepare tables and assist with special events during happy hours.

Skills

Guest service

Multilingual helpful

Education

High School diploma

ServSafe / TIPS certification

Job description

The Pier 5 is seeking a Breakfast / Evening Reception Attendant to help set up and maintain the breakfast dining area and lobby for happy hours. You will welcome guests, serve coffee, clear tables, and ensure smooth service throughout shifts.

This non-exempt role requires a high school diploma (or equivalent) and ServSafe / TIPS certification is preferred. You must be able to stand long hours, lift up to 50 pounds, and communicate clearly in English.