Guest Services Attendant

Legends Global; Tysons (VA); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

Free employee parking

Tickets to shows

Job summary

Legends Global is looking for a Guest Services Attendant in Tysons, Virginia. This role involves assisting patrons by serving as ticket taker and usher, managing pre-event needs, and providing accommodations for diverse audiences, including seniors and physically challenged patrons.

The ideal candidate will bring strong customer relations and problem-solving skills, be flexible with work hours, and possess a high school diploma or equivalent. Benefits include free employee parking and tickets to shows.

Qualifications

• 1-2 years of related experience in customer service.
• Ability to follow oral and written instructions.
• Capacity to maintain effective working relationships.

Responsibilities

• Serve as the first line of response for patron issues.
• Assist with last-minute pre-event needs.
• Act as ticket taker and/or usher during events.

Skills

Customer relations

Communication skills

Problem-solving

Flexibility

Education

High school diploma or G.E.D.

Job description

Summary

Guest Services Attendant will serve as ticket taker and/or usher distributing programs and escorting patrons to their appropriate seats. They will assist with last‑minute pre‑event needs, including setting up, decorating, and finding materials. They will also provide special accommodations for wheelchairs, other physically challenged patrons, senior citizens, students, and groups.

Essential Duties and Responsibilities

• Work in conjunction with House Managers.
• Serve as the first line of response for patron issues and concerns.
• Act as ticket taker and/or usher distributing programs and escorting patrons to their appropriate seats.
• Serve as coat check attendant.
• Assist with last‑minute pre‑event needs such as setting up, decorating, and finding materials.
• Provide special accommodations for wheelchairs and other physically challenged patrons, senior citizens, students, and groups.
• Work extended and/or irregular hours, including nights, weekends and holidays as needed.

Skills Required

• Demonstrate exceptional customer relations, communication, and problem‑solving skills.
• Follow oral and written instructions and communicate effectively with others.
• Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered at work.
• Remain flexible and adapt to changing situations.

Education and/or Experience

High school diploma or G.E.D. and one to two years of related experience and/or training; or an equivalent combination of education and experience.

Physical Requirements

Regularly required to move around the facility, stand for long hours during events, talk and hear. May require work inside or outside the building. Requires stooping and lifting; able to lift or move up to 25 lbs.

Benefits

Free employee parking and tickets to shows.