Guest Services Attendant

K-State Student Union; Manhattan (KS); On-site; USD 12,000 - 15,000; Part time

Job summary

K-State Student Union in Manhattan, KS is seeking a part-time team member to support bowling and recreation operations, including food preparation and sales transactions.

The role emphasizes customer service, accuracy in cash handling, and maintaining facility cleanliness while following safety standards. Applicants must be at least 16 and enrolled in 6+ credit hours.

Qualifications

• Must be at least 16 years old (18 for maintenance).
• Enrolled in no fewer than six credit hours.
• Strong communication skills (verbal and written).
• Basic computer skills, including proficiency in Microsoft Office Suite.
• Organizational and time management skills.

Responsibilities

• Provide friendly, efficient customer service in bowling and recreation operations.
• Assist customers with bowling, billiards, engraving, video games, and food preparation.
• Accurately ring sales and handle cash transactions.
• Maintain bowling lanes, pinsetters, ball return, and scoring systems.
• Prepare food items and maintain equipment cleanliness.
• Follow safety and health regulations and report hazards.
• Maintain records for league scores and inventory.
• Keep a clean, organized work area.

Skills

Customer service

Communication skills

Time management

Computer literacy

Tools

Microsoft Office

Job description

• Location 918 N MARTIN LUTHER KING JR DR,Manhattan, KS, 66506-3419,United States
• Base Pay $10.15 / Hour
• Job Category Retail Services
• Employee Type Student; Part-Time

Contact information

• Name Union HR
• Email [e-mail]

Description

• Demonstrate high standard of customer service.Assist customers with bowling, billiards, engraving, video games, accurate product preparation for all personal orders, as well as grab and go dinners following Hunt Brothers Pizza and Union standards .
• Greet all customers with fast, friendly, personalized service.
• Accurately ring sales orders into cash register and count back change to customers.
• Help withup keep ofbowling lanes, automatic pinsetters, ball return, and automatic scorers.
• Prepare food items, clean and disinfect equipment and utensils.
• Follow all established food safety standards.
• Ensure all product is stocked and labeled accurately and consistently.
• Report all customer complaints to Manager/Bowling and Recreation.
• Report potential safety hazards, employee incidents, and operations inconsistencies to the Manager/Bowling and Recreation.
• Perform custodial duties in bowling center, Hunt Brothers Pizza area, seating areas, and billiards area.
• Follow all local and state health and safety regulations.
• Follow all safety and lockout procedures related to the bowling center.
• Maintain accurate and timely bowling-related records to include all stops run and for pinsetter parts repaired/replaced for inventory.
• Properly prepare for, record, and input league scores and standings into a12-strikesystem.
• Maintain a clean, organized work space.

Requirements

Be at least 16 years of age (18 years of age for maintenance department)

Enrolled in no fewer than six credit hours

Strong communication skills (verbal and written)

Basic computer skills, including proficiency in Microsoft Office Suite

Organizational and time management skills

SKILLS AND ABILITIES/PHYSICAL DEMANDS

Remain standing 75% of shift. Finger dexterity/movement for typing, picking up small objects and utilizing varying equipment. Sight to view computer, documents, and bowling machinery. Verbal and written communication to present, convey and exchange information and ideas accurately and quickly. There are no hazardous or significantly unpleasant physical conditions. Reasonable accommodations may be made to enable individuals with disabilities to perform the key functions of this position.

Summary

Provides friendly, efficient customer service while supporting daily bowling and recreation operations, Hunt Brothers Pizza food preparation, sales transactions, equipment maintenance, and facility cleanliness in accordance with Union standards.