Guest Services Associate: Part-Time, Flexible Hours

The Sports Facilities Advisory & Management; Overland Park (KS); On-site; USD 17,000 - 22,000; Part time

Job summary

AdventHealth Sports Park at Bluhawk in Overland Park, KS is seeking a part-time Guest Services Team Member. You will provide first-class customer service, assist with program registrations, POS transactions, and information requests while maintaining a friendly, welcoming atmosphere.

Ideal candidates are detail-oriented with strong communication, able to multitask in a fast-paced environment, and committed to guest satisfaction and safety standards.

Qualifications

• Flexible schedule including nights, weekends, holidays
• Commitment to delivering first-class customer service
• Excellent verbal and written communication
• Ability to manage multiple tasks in a high-volume environment
• Detail-oriented and highly organized
• Ability to remain calm under pressure

Responsibilities

• Greet guests with a warm welcome and fond farewell
• Answer inbound/outbound calls while upholding Guest 1st Service Standards
• Assist guests with program registrations, POS transactions, and information
• Maintain knowledge of prices, programming, and daily schedules
• Handle guest concerns and escalate to the manager when needed
• Support light clerical tasks and scheduling as required

Skills

Customer service

Administration

Multi-tasking

Software learning

Communication

Teamwork

Tools

POS system

Registration software

Job description

AdventHealth Sports Park at Bluhawk in Overland Park, KS is seeking a part-time Guest Services Team Member. You will provide first-class customer service, assist with program registrations, POS transactions, and information requests while maintaining a friendly, welcoming atmosphere.

Ideal candidates are detail-oriented with strong communication, able to multitask in a fast-paced environment, and committed to guest satisfaction and safety standards.