Guest Services Associate - Part-Time, Evenings & Weekends

The Florida Panthers; Florida; On-site; USD 17,000 - 22,000; Part time

Job summary

Florida Panthers Ice Den is seeking a part-time Guest Service Associate to monitor public skating sessions and assist with theme nights and events. The role requires skating ability, a friendly demeanor, and commitment to safety and guest experience.

Responsibilities include skate rental oversight, arena maintenance support, and ensuring adherence to all policies. Flexible evening and weekend shifts are required in a fast-paced environment, with a welcoming team culture and equal opportunity

Qualifications

• Must be 16 years of age or older.
• Strong ice-skating skills required; must be able to skate and pass a skating test.
• Prior ice-skating rink experience preferred.
• Effective leadership skills with a positive, team-first attitude.
• Professional appearance and presentation.
• Comfortable working in a fast-paced environment.
• Must be able to lift items up to 50 pounds.
• Must be available to work Friday nights and weekends.

Responsibilities

• Monitor all public session skating events both on and off the ice.
• Supervise skating to ensure safe operations at all times.
• Issue skates and monitor the skate rental counter during public skating sessions.
• Maintain and care for rental skates.
• Assist in the general maintenance and upkeep of the ice arena, including sweeping, cleaning, and other custodial duties to ensure the cleanliness of the Panthers Ice Den lobby and rental areas.
• Provide excellent customer service and ensure that all facility policies are properly implemented.
• Know and follow emergency procedures for building and evacuation plans.
• Perform additional duties as required.

Skills

Ice-skating

Leadership

Customer service

Job description

Florida Panthers Ice Den is seeking a part-time Guest Service Associate to monitor public skating sessions and assist with theme nights and events. The role requires skating ability, a friendly demeanor, and commitment to safety and guest experience.

Responsibilities include skate rental oversight, arena maintenance support, and ensuring adherence to all policies. Flexible evening and weekend shifts are required in a fast-paced environment, with a welcoming team culture and equal opportunity