Guest Services Associate

Go Rentals; North Charleston (SC); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in luxury car rentals is seeking a dedicated guest service associate. This role is perfect for someone with a passion for hospitality and a knack for sales. You'll engage with high-profile clients, ensuring they receive top-notch service while enjoying the perks of a dynamic work environment. With ample opportunities for growth and a supportive team, this position offers a chance to build a rewarding career in a thriving sector. If you're ready to embrace a lifestyle of travel and luxury, this is the perfect opportunity for you.

Benefits

100% Employer Paid Medical, Dental, Vision

401(k) Retirement Program

Paid Holidays

Paid Birthday Off

Cell Phone Pay

Employee Discounts for Auto Rentals

Retention Bonus

Referral Bonus Program

Access to Online Professional Training

Commission and Bonus Programs

Qualifications

• Must be 21 years or older with a valid driver's license.
• 1-2 years of driving experience and customer service skills required.

Responsibilities

• Provide first-class service to high-profile guests.
• Collaborate with a team to enhance guest experiences.

Skills

Customer Service

Sales Experience

Driving Skills

Hospitality Mindset

Education

High School Diploma or GED

Tools

Smartphone/Tablet

Job description

Job Location: CHS* - North Charleston, SC

Position Type: Full Time

Education Level: High School

Salary Range: $16.00 - $16.00 Base+Commission/month

Job Category: Sales

Description

About Us
Go Rentals is a Hospitality company and the official Forbes Travel Guides, Elite Car Rental Provider. We serve the luxury auto rental needs of the private jet industry, high-profile business leaders, and Sports & Entertainment celebrities.

About You
We seek a talented guest service associate who:

• Is hospitality minded & understands first-class service
• Is comfortable & professional with high-profile guests
• Is ready to learn, create, & collaborate with a fun team of people
• Is driven to experience life, loves to travel & appreciates the finer luxuries
• Is excited about limitless growth & earning opportunities

Due to our impeccable reputation, we continue to experience exceptional growth! If you are looking for a long-lasting employer that can provide ample opportunities for advancement, excellent pay, and benefits, please come and build a career with us!

Full-Time Employee Company Benefits

• 100% Employer Paid Monthly Contribution to Medical, Dental, Vision for individual employees
• $25,000.00 Basic Employee Life/AD&D Insurance for individual employees
• Short- & Long-Term Disability Insurance (for those in states where it is not offered) for individual employees
• Employee Assistance Program
• Estate Planning Assistance: Will Prep, Living Trust, Healthcare Directives, Power of Attorney
• Identity Theft Assistance Services
• Travel Assistance through Mutual of Omaha
• COVID19 Resources (telehealth, mental health benefits and testing)
• Pharmacy Discount Programs through CVS & Good RX
• Health Support Programs for Maternity, Gym & Health Coaching, Natural Products & Services
• 401(k) Retirement Program
• 2 Weeks accrued Vacation with cash out program after 1st year
• Generous Sick and Safe accrued time off program
• Paid Holidays
• Paid Birthday off
• Cell Phone Pay of $40.00 a Month for hourly employees
• $1,500.00 Retention Bonus (1 year) for hourly employees
• $1,000.00 Referral Bonus Program for hourly employees
• Employee Discounts for Auto Rentals (Friends & Family)
• Employee Wholesale Auto Purchase Program
• Perks@Work Program Membership - thousands of discounts for just about everything! Food & Grocery, Fuel, Apparel Taxes, Travel, Electronics, Auto, Movie, and Entertainment (Theater, Theme Parks, Adventures)
• Commission and Bonus Programs for Car Washers, Detailers, Drivers, Guest Services, and management!
• Access to a full library of hundreds of online professional career training; from sales to software and nearly everything in between

Go Rentals is an EEO-compliant employer. We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or military status as a covered veteran in accordance with applicable federal, state and local laws.

Qualifications

Required Qualifications

• Must have a Valid Unrestricted Driver’s License
• Must have one to two years of driving experience and be insurable
• Must be 21 years of age or older (Not Montana or Hawaii)
• Experience in Sales and Customer Service
• Minimum of a high school diploma or GED equivalent

Preferred Qualifications

• Experience in Aviation, Auto Rental, Guest Services, or Hospitality
• Willingness to travel for extended periods
• Smartphone/tablet/technology savvy

About the company

Go Rentals is an elite car rental service company with a special emphasis on service. We are the only car rental company specializing in the private jet industry.