Guest Services Associate

Go Rentals; Nashville (TN); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in luxury auto rentals seeks a talented guest service associate. This exciting role involves providing first-class service to high-profile clients in the private jet industry. Join a team that values growth, collaboration, and exceptional service, offering excellent pay and benefits. If you are hospitality-minded, tech-savvy, and eager to learn, this is the perfect opportunity to build a rewarding career with a company committed to your success and well-being.

Benefits

100% employer-paid medical, dental, and vision insurance

$25,000 Basic Employee Life/AD&D Insurance

Disability insurance options

Employee assistance and travel services

Health programs and 401(k)

Paid time off and holidays

Cell phone allowance

Retention and referral bonuses

Employee discounts

Professional training

Qualifications

• Experience in aviation, auto rental, guest services, or hospitality.
• Valid Unrestricted Driver’s License and insurable.

Responsibilities

• Provide exceptional service to high-profile guests.
• Collaborate with a fun team and contribute to a positive environment.

Skills

Customer Service

Sales Experience

Communication Skills

Tech-savvy

Education

High School Diploma or GED

College Degree (Preferred)

Job description

About Us:

Go Rentals is a hospitality company and the official Forbes Travel Guides, Elite Car Rental Provider. We serve the luxury auto rental needs of the private jet industry, high-profile business leaders, and sports & entertainment celebrities.

About You:

We seek a talented guest service associate who:

1. Is hospitality-minded & understands first-class service
2. Is comfortable & professional with high-profile guests
3. Is ready to learn, create, & collaborate with a fun team
4. Is driven to experience life, loves to travel & appreciates the finer luxuries
5. Is excited about growth & earning opportunities

Due to our impeccable reputation, we continue to experience exceptional growth! If you are looking for a long-lasting employer with opportunities for advancement, excellent pay, and benefits, please consider building a career with us!

Basic Requirements:

• Valid Unrestricted Driver’s License and insurable
• 21 years of age or older (excluding Montana and Hawaii)
• Recent experience in sales and customer service
• Excellent verbal, written, and electronic communication skills
• High school diploma or GED

Qualifications:

• Experience in aviation, auto rental, guest services, or hospitality
• Willingness to travel for extended periods
• Tech-savvy with smartphones/tablets
• College degree preferred

Employee Benefits:

• 100% employer-paid medical, dental, and vision insurance
• $25,000 Basic Employee Life/AD&D Insurance
• Disability insurance options
• Employee assistance, estate planning, identity theft, and travel services
• Health programs, 401(k), paid time off, holidays, and birthday leave
• Cell phone allowance, retention and referral bonuses
• Employee discounts, wholesale auto purchase, and professional training

Go Rentals is an EEO employer, providing equal opportunity regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, military status, or veteran status.

Additional:

We are the only car rental company specializing in the private jet industry, emphasizing exceptional service.