Guest Services Assistant

Indyhunger; Indianapolis (IN); On-site; Part time

Job summary

Join a dynamic team at Ronald McDonald House Charities of Central Indiana as a Part-Time Guest Services Assistant. In this role, you will support families during their stay through excellent customer service and effective communication, all while contributing to a mission-driven nonprofit environment. Ideal for those with a passion for hospitality, you’ll be compensated at $15/hr to make a meaningful impact in your community.

Benefits

401(k)

Snack/Drink Room

Qualifications

• Strong communication and customer service skills.
• Experience with CRM systems preferred.
• Dependable and good decision-making abilities.

Responsibilities

• Welcome families and assist with guest registration process.
• Efficiently handle guest check-ins and check-outs.
• Collaborate with volunteers for room turnover and cleanliness.

Skills

Good communication skills

Excellent customer service skills

Build positive relationships with customers

CRM experience

Dependable

Good decision-making skills

Job description

Join our vibrant team at Ronald McDonald House Charities of Central Indiana, where every day is filled with purpose and the joy of helping families during challenging times! As a Part-Time Guest Services Assistant, you'll be at the heart of our mission, blending your passion for hospitality and human services in a dynamic, onsite environment in Indianapolis, IN. Your knack for customer service will shine as you welcome families and create a warm and inviting atmosphere.

Imagine earning $15/hr while making a real difference in the lives of those in need! You'll be immersed in a fun and flexible culture, working alongside empathetic individuals who are passionate about innovation and integrity. Bring your unique skills to our nonprofit and help us continue providing vital support to families!

You will have benefits such as 401(k) and Snack/Drink Room. If you're ready for rewarding work in a role that resonates with your love for the community, we can't wait to meet you!

What does a Guest Services Assistant do?

As a Part-Time Guest Services Assistant at Ronald McDonald House Charities of Central Indiana, you'll play a pivotal role in welcoming families with warmth and understanding! You'll assist with guest registration, guiding them through the process of staying with us and explaining eligibility requirements. Using our CRM system, you'll efficiently handle check-ins and check-outs, ensuring every guest feels supported from the moment they arrive. Your dedication to meeting their basic needs throughout the facility while prioritizing safety and security will create a comforting environment for families during challenging times.

Additionally, you'll collaborate with our amazing volunteers to ensure room turnover and cleanliness, all while helping maintain optimal room occupancy. Your contributions will not only enhance the guest experience but also align perfectly with our mission-driven and energetic culture.

Requirements for this Guest Services Assistant job

To thrive as a Part-Time Guest Services Assistant at Ronald McDonald House Charities of Central Indiana, you'll need a fantastic blend of skills that truly shine in the nonprofit and hospitality sectors! Good communication is essential, as you'll be the friendly face guiding families through the registration process and building meaningful relationships with our guests. Your excellent customer service skills will help create a welcoming atmosphere, ensuring every family feels valued and supported.

Some familiarity with CRM systems will be beneficial as you handle guest check-ins and check-outs with ease. Being dependable and hardworking is key, as is the ability to make good decisions in a fast-paced environment. Your empathetic nature will enable you to prioritize the needs of our guests, ensuring they feel at home during their stay.

If you're ready to use your talents to make a real impact, this role is for you!

Knowledge and skills required for the position are:

• Good communication skills
• Excellent customer service skills
• Build positive relationships with customers
• CRM experience preferred
• Dependable
• Good decision-making skills

Will you join our team?

We're looking for talented individuals like you to join our team and help us achieve our goals. If you're passionate, driven, and committed to making a difference, we want to hear from you! Don't wait - apply now and take the first step towards a fulfilling career with endless possibilities. Let's work together to make great things happen!