Guest Services Associate

Go Rentals; Concord (CA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player in luxury auto rentals is seeking a talented guest service associate. This role offers a unique opportunity to engage with high-profile clients in an exciting environment. As part of a dynamic team, you will provide first-class service while enjoying ample opportunities for personal and professional growth. With a focus on hospitality and a commitment to excellence, this position promises a rewarding career path with competitive pay and comprehensive benefits. Join us in delivering unparalleled service to our esteemed clientele and be part of a thriving company culture that values your contributions.

Benefits

100% Employer Paid Medical, Dental, Vision

$25,000 Life Insurance

401(k) Retirement Program

Paid Holidays

Paid Birthday Off

Cell Phone Pay of $40.00 a Month

$1,500 Retention Bonus

Employee Discounts for Auto Rentals

Commission and Bonus Programs

Access to Professional Training Resources

Qualifications

• Must have a valid unrestricted driver's license.
• Experience in sales and customer service is essential.

Responsibilities

• Provide exceptional guest service to high-profile clients.
• Collaborate with a fun team to enhance customer experience.

Skills

Customer Service

Sales Experience

Communication Skills

Hospitality Minded

Technology Savvy

Education

High School Diploma or GED

College Degree

Job description

About Us:
Go Rentals is a Hospitality company and the official Forbes Travel Guides, Elite Car Rental Provider. We serve the luxury auto rental needs of the private jet industry, high-profile business leaders, and Sports & Entertainment celebrities.

About You:
We seek a talented guest service associate who:

• Is hospitality minded & understands first-class service
• Is comfortable & professional with high-profile guests
• Is ready to learn, create, & collaborate with a fun team of people
• Is driven to experience life, loves to travel & appreciates the finer luxuries
• Is excited about limitless growth & earning opportunities

Due to our impeccable reputation, we continue to experience exceptional growth! If you are looking for a long-lasting employer that can provide ample opportunities for advancement, excellent pay, and benefits, please come and build a career with us!

Required Qualifications:
Must have a Valid Unrestricted Drivers License
Must be 21 years of age or older (Not Montana or Hawaii)
Experience in sales and customer service
Excellent Communication Skills
Minimum of a high school diploma or GED equivalent

Preferred Qualifications:
Experience in Aviation, Auto Rental, Guest Services, or Hospitality
Willingness to travel for extended periods
Smartphone/tablet/technology savvy
College degree

2022 Full-Time Employee Company Benefits:
- 100% Employer Paid Monthly Contribution to - Medical, Dental, Vision for individual employees
- $25,000.00 Basic Employee Life/AD&D Insurance for individual employees
- Short- & Long-Term Disability Insurance (for those in states where it is not offered) for individual employees
- Employee Assistance Program
- Estate Planning Assistance: Will Prep, Living Trust, Healthcare Directives, Power of Attorney
- Identity Theft Assistance Services
- Travel Assistance through Mutual of Omaha
- COVID19 Resources (telehealth, mental health benefits and testing)
- Pharmacy Discount Programs through CVS & Good RX
- Health Support Programs for Maternity, Gym & Health Coaching, Natural Products & Services
- 401(k) Retirement Program
- 2 Weeks accrued Vacation with cash out after 1st year
- Generous Sick and Safe accrued time off
- Paid Holidays
- Paid Birthday off
- Cell Phone Pay of $40.00 a Month for hourly employees
- $1,500.00 Retention Bonus (1 year)
- $1,000.00 Referral Bonus Program
- Employee Discounts for Auto Rentals (Friends & Family)
- Employee Wholesale Auto Purchase Program
- Perks@Work Program Membership - thousands of discounts
- Commission and Bonus Programs for various roles
- Access to extensive online professional training resources

Go Rentals is an EEO-compliant employer. We provide equal employment opportunities (EEO) to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or military status as a covered veteran in accordance with applicable laws.

Qualifications

About the company

Go Rentals is an elite car rental service company with a special emphasis on service. We are the only car rental company specializing in the private jet industry.