Guest Services Agent - Front Desk (Hybrid Shifts)

KEARNEY EXPRESS INC; Kearney (NE); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Insurance

Paid time off

401k plan

Employee hotel rates

Job summary

Holiday Inn Express Kearney, NE is seeking a Front Desk Associate. You will greet guests, assist with check-in and check-out, and answer guest questions while delivering friendly service.

Shifts include 7:00 am–3:00 pm and 3:00 pm–11:00 pm with a hybrid schedule between the two. Applicants should have computer skills and strong phone etiquette; weekend and some holidays work required.

Qualifications

• Friendly, engaging personality.
• Proficient with computers and basic software.
• Excellent phone skills and clear communication.

Responsibilities

• Greet guests and assist with check-in/check-out.
• Schedule reservations and answer guest questions.
• Provide information about accommodations and local services.
• Work a hybrid shift (7:00–15:00 and 15:00–23:00) and on weekends/holidays.

Skills

Customer service

Phone etiquette

Computer literacy

Job description

Holiday Inn Express Kearney, NE is seeking a Front Desk Associate. You will greet guests, assist with check-in and check-out, and answer guest questions while delivering friendly service.

Shifts include 7:00 am–3:00 pm and 3:00 pm–11:00 pm with a hybrid schedule between the two. Applicants should have computer skills and strong phone etiquette; weekend and some holidays work required.