Guest Services Agent — Front Desk Excellence

Hospitality Management Corporation; McKinney (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Benefits package

401K

Promotional opportunities

Job summary

Hospitality Management Corporation is seeking a Front Desk Agent for the La Quinta Inn & Suites by Wyndham in McKinney, TX. You will greet guests, manage check-ins and check-outs, handle reservations, and assist with directions and guest inquiries.

The ideal candidate will have a High School diploma, strong Microsoft Office skills, and a stable work history. Wyndham brand experience is a plus, and the company offers a competitive benefits package and opportunities for advancement.

Qualifications

• High School diploma or equivalent.
• Stable work history required.
• Experience with Wyndham branded hotel desired.
• Proficient in Microsoft Office products (Excel, Word, Outlook).

Responsibilities

• Greet guests and manage check-ins and check-outs.
• Handle reservations, cancellations, and room assignments.
• Assist guests with questions, directions, and local recommendations.
• Address and resolve guest concerns professionally.
• Maintain accurate guest records and room key inventory.

Skills

Time management

Guest services

Communication

Education

High School diploma

Stable work history

Tools

Reservations system

Excel

Word

Outlook

Job description

Hospitality Management Corporation is seeking a Front Desk Agent for the La Quinta Inn & Suites by Wyndham in McKinney, TX. You will greet guests, manage check-ins and check-outs, handle reservations, and assist with directions and guest inquiries.

The ideal candidate will have a High School diploma, strong Microsoft Office skills, and a stable work history. Wyndham brand experience is a plus, and the company offers a competitive benefits package and opportunities for advancement.