Night Auditor & Front Desk Specialist

Hospitality Management Corporation; Lewisville (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401K plan

Benefits package

Promotional opportunities

Job summary

Hospitality Management Corporation is seeking a Night Auditor/Front Desk Agent for the La Quinta Inn & Hawthorn ES by Wyndham in McKinney, TX. This role combines night audit duties with front desk responsibilities, requiring strong customer service, precise cash handling, and the ability to manage reservations and inquiries after hours.

The ideal candidate has prior night audit experience, excellent math skills, and proficiency with Microsoft Office and hotel reservation systems.

Qualifications

• High School diploma or equivalent.
• Proven experience as Night Auditor or in a similar hospitality role.
• Strong customer service and communication skills.
• Excellent math and problem-solving abilities.
• Proficient in Microsoft Office and hotel reservation systems.
• Detail-oriented with multitasking and time management.
• Ability to stay calm and professional under pressure.

Responsibilities

• Check in guests, answer phones and take reservations.
• Respond to guest complaints, requests and emergencies.
• Process invoices, post checks to vendors and distribute employee checks.
• Reconcile accounts and balance cash drawer.
• Investigate and resolve out-of-balance accounts.
• Keep accurate financial records and ledgers.
• Help prepare for forecasts and audits.
• Handle guest check-ins, check-outs, room assignments, and special requests.
• Take, modify, and cancel reservations according to hotel policies.
• Follow proper credit and cash handling procedures.
• Resolve guest concerns and assist with customer inquiries; provide information about hotel services and local attractions.
• Maintain key inventory and request re-keying as needed.
• Verify accuracy of guest registration and payment details.
• Perform additional duties as assigned by the General Manager.

Skills

Night auditor experience

Customer service

Time management

Communication skills

Attention to detail

Education

High School diploma

Tools

Microsoft Office

Reservation systems

Job description

Hospitality Management Corporation is seeking a Night Auditor/Front Desk Agent for the La Quinta Inn & Hawthorn ES by Wyndham in McKinney, TX. This role combines night audit duties with front desk responsibilities, requiring strong customer service, precise cash handling, and the ability to manage reservations and inquiries after hours.

The ideal candidate has prior night audit experience, excellent math skills, and proficiency with Microsoft Office and hotel reservation systems.