Front Desk Agent

Hospitality Management Corporation; Red Oak (TX); On-site; USD 19,000 - 22,000; Part time

Benefits offered by this job

Great benefits package

401K

Promotional opportunities

Job summary

Hospitality Management Corporation, Dallas-based, is seeking a Front Desk Agent for the La Quinta Inn & Suites in Red Oak, TX. This part-time position offers a path to full-time, with 3pm–11pm and 11pm–7am shifts. Pay ranges $14–$16 per hour, depending on experience, and includes benefits with room for growth.

Ideal candidates hold a High School diploma, have some Microsoft Office familiarity, and related hospitality experience. Strong communication and time management skills are highly valued.

Qualifications

• High School diploma or equivalent is required.
• Stable work history is preferred.
• Experience with Microsoft Office products (Excel, Word, Outlook).
• Must be a team player with good communication.
• Able to convey information clearly and manage time effectively.
• Prior hospitality or front desk exposure is a plus.

Responsibilities

• Greet guests and manage check-ins and check-outs.
• Handle reservations, cancellations, and room assignments.
• Assist guests with questions and local recommendations.
• Address and resolve guest concerns professionally.
• Maintain accurate guest records and key inventory.
• Support front desk operations as needed.

Skills

Customer service

Time management

Communication

Team player

Problem solving

Education

High School diploma or equivalent

Tools

Microsoft Office

Reservations system

Job description

Front Desk Agent

Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients’ unique needs. HMC’s core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication.

When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly – Results.

HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved.

We are currently searching for a Front Desk Agent for the La Quinta Inn & Suites in Red Oak, TX.

Why Work With Us?

• It’s a fun company to work for!
• We recognize efforts and reward results
• Great benefits package, including industry leading 401K
• Promotional opportunities with a growing company
• $14-$16/hr depending on experience.

Responsibilities

• Greet guests and manage check-ins and check-outs
• Handle reservations, cancellations, and room assignments
• Assist guests with questions, directions, and local recommendations
• Address and resolve guest concerns professionally
• Maintain accurate guest records and room key inventory
• Support front desk operations as needed

Requirements:

• Start as part-time with the potential to move to full-time.
• Must be available for both 3pm - 11pm front desk shift and Night Audit shift from 11pm - 7am.
• Experience with aWyndhambranded hotel highly desired
• Be able to manage time effectively, complete required tasks on time
• Knowledge of and ability to operate computer equipment and the reservations system.

Education & Experience:

• High School diploma or equivalent required
• Stable work history required
• Strong understand of Microsoft Office products (Excel, Word, Outlook)
• Need to be a team player – if you like to work on an island by yourself, this won’t be a good fit for you!
• Must be able to convey information and ideas clearly
• Must maintain composure and objectivity under pressure
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary
• Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests

HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.