Guest Services Agent - Front Desk

Highgate; Vacaville (CA); On-site; USD 20,664 - 27,552; Part time

Job summary

Highgate in Vacaville is seeking a Front Office Agent to provide attentive and courteous service during guest check-in and throughout their stay. This role requires maximizing room revenue and occupancy while ensuring guests have a pleasant experience.

The ideal candidate will have a High School diploma and preferably experience in the hospitality industry. Responsibilities include answering guest inquiries, managing reservations, and maintaining high personal grooming standards.

Qualifications

• High School diploma or equivalent required.
• Experience in a hotel or a related field preferred.
• Computer experience required.
• Customer Services experience preferred.

Responsibilities

• Answer inquiries from guests regarding restaurants, transportation, entertainment, etc.
• Handle check-ins and checkouts in a friendly, efficient manner.
• Maintain a clean work area.

Skills

Customer Service

Computer Proficiency

Communication

Multitasking

Education

High School diploma or equivalent

College course work in related field

Job description

Highgate in Vacaville is seeking a Front Office Agent to provide attentive and courteous service during guest check-in and throughout their stay. This role requires maximizing room revenue and occupancy while ensuring guests have a pleasant experience.

The ideal candidate will have a High School diploma and preferably experience in the hospitality industry. Responsibilities include answering guest inquiries, managing reservations, and maintaining high personal grooming standards.