Guest Services Agent — Flexible Shifts & Career Growth

Courtyard Tupelo; Tupelo (MS); On-site; USD 30,000 - 35,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Job summary

A prominent hotel chain in Tupelo is seeking a friendly and efficient guest service representative. The ideal candidate will ensure all guests receive excellent treatment during their stay, handle inquiries, and address guest concerns while working alongside a dedicated team. Shifts range from morning to night, and the ability to work all shifts is preferred. Full-time positions offer comprehensive benefits including health insurance and discounts on hotel stays.

Qualifications

• Highly organized.
• Thorough knowledge of guest service and satisfaction.
• Good communication skills, both verbal and written.
• Ability to work in a team environment.
• Basic computational ability.
• Basic computer skills.

Responsibilities

• Ensure efficient and courteous guest treatment.
• Address guest concerns and follow up.
• Maintain room inventory status to optimize revenue.
• Supervise bell staff activities to ensure efficient guest contact.

Job description

A prominent hotel chain in Tupelo is seeking a friendly and efficient guest service representative. The ideal candidate will ensure all guests receive excellent treatment during their stay, handle inquiries, and address guest concerns while working alongside a dedicated team. Shifts range from morning to night, and the ability to work all shifts is preferred. Full-time positions offer comprehensive benefits including health insurance and discounts on hotel stays.