Guest Services Agent Bell/Valet - Lodge Tower

The Westin Riverfront Resort & Spa; Vail (CO); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401(K) with match

Career development trainings

Discounted gym memberships

Eye Pieces discounts

Employee assistance program

Job summary

The Westin Riverfront Resort & Spa in Vail, CO is seeking a Guest Services Agent Bell/Valet to join our guest services team in the heart of Vail Village. If you enjoy staying active, delivering standout service, and helping guests make the most of their mountain getaway, this is your chance to be part of a premier Colorado lodging experience.

Responsibilities include luggage handling, shuttle driving, concierge support, reservations, and handling packages.

Qualifications

• Guest service experience and welcoming demeanor are essential.

Responsibilities

• Deliver and retrieve luggage to guest rooms.

Skills

Guest service

Professional demeanor

Detail-oriented

Reliable

Hardworking

Driver's license

Education

High school diploma

Job description

Looking for an active, guest-facing role with great earning potential? Lodge Tower is hiring a Guest Services Agent Bell/Valet to join our Guest Services team in the heart of Vail Village. If you enjoy staying on the move, delivering standout service, and helping guests make the most of their mountain getaway, this is your chance to be part of a premier Vail lodging experience.

Duties Include:

• Delivering/ Retrieving luggage to and from guest rooms
• Shuttle driver
• Provide excellent customer service & creative problem solving.
• Assistant with some Concierge tasks
• Making, changing, and confirming reservations (Restaurant, transportation, babysitting, activities, etc.)
• Logging and delivering packages (mail)
• Checking parking passes
• Help around the lobby and kitchen

Why You’ll Love Working Here:

• _O_n-site parking in the heart of Vail Village
• Ski locker
• Breakfast/coffee
• Eligible for our Winter Wellness Program (Epic Merchant Ski Pass or end of season bonus, based on start date)

Location

Lodge Tower - Vail, CO

Start Date

11/9/2026

Employment Type

Full-Time, Seasonal

Pay Rate

$20.00/ hour+tips

Schedule

Full time set schedule with rotating Saturdays

Posting Closing Date

11/15/2026 or until filled

Our Ideal Candidate:

• At least 21 years of age by the start date (for insurance compliance)
• A valid U.S. driver’s license and a clean background check
• A high school diploma
• Strong guest service skills and a professional, welcoming demeanor
• A detail-oriented, organized approach to work
• A hardworking, honest, and dependable attitude
• The ability to safely lift up to 50 pounds
• Bell or valet experience (preferred)
• Familiarity with Vail Village and Vail Mountain (preferred, but not required)

Perks and Benefits Include:

We offer a 401(K) plan with a discretionary employer match. You’ll have access to career development trainings, discounted gym memberships at The Athletic Club Westin, and discounts at Eye Pieces. We also have an employee assistance program to support your wellbeing.

We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applicants from all backgrounds and experiences and make employment decisions based on qualifications, merit, and business needs.