Guest Services & Admissions Associate (Part-Time)

Adventure Science Center; Nashville (TN); On-site; USD 23,419 - 26,174; Part time

Benefits offered by this job

Free onsite parking

401(k) with Employer Match

Complimentary membership to Adventure 

Free or discounted admission to local/

Job summary

Adventure Science Center invites applications for a part-time Guest Services Representative in Nashville, TN. The role involves welcoming visitors, selling admission tickets, and delivering outstanding customer service with enthusiasm and a positive attitude.

You will learn exhibits, assist groups, and support front desk operations, including safety, wayfinding, and occasional exhibit operation. The position emphasizes reliability, communication, and proactive guest engagement.

Qualifications

• Preferred previous guest relations experience.
• Be able to work independently.
• Possess strong communication and interpersonal skills.
• Be reliable, flexible, and personable.
• Willingness to take initiative and make decisions in customer service.
• Must be capable of general physical movement, i.e., standing and bending throughout the day.

Responsibilities

• Welcome visitors and sell admission tickets, providing friendly, prompt, and accurate customer service
• Learn and understand how our exhibits work and how to utilize that knowledge to ensure that our visitors have a positive, unique, and fun experience
• Work as a team to ensure the lobby and front desk are clean and presentable to visitors
• Answer guest questions and help resolve concerns, both in person and via phone
• Balance cash drawer at the end of each day
• Welcome and accommodate school and private groups
• Train for and work Exhibit operation as needed
• Coat check and stroller rental as needed
• Proactively engage guests in personal, inspiring interactions while showing genuine enthusiasm about ASC
• Perform core operational functions of guest safety and wayfinding
• Carry out emergency procedures and protocol for incidents when necessary
• Other duties as assigned

Skills

Guest relations experience

Independent worker

Communication skills

Reliability

Flexibility

Job description

Adventure Science Center invites applications for a part-time Guest Services Representative in Nashville, TN. The role involves welcoming visitors, selling admission tickets, and delivering outstanding customer service with enthusiasm and a positive attitude.

You will learn exhibits, assist groups, and support front desk operations, including safety, wayfinding, and occasional exhibit operation. The position emphasizes reliability, communication, and proactive guest engagement.