Guest Services

Better Talent by Laveer & Co.

Destin (FL)

On-site

USD 27,552 - 30,307

Full time

14 days+

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Benefits offered by this job

PTO

Health insurance

Life insurance

Dental insurance

Vision insurance

Retirement benefits

Disability insurance

Job summary

A vacation rental management company in Destin, FL seeks a Guest Services Coordinator to enhance guest experiences through reservations and support. The role requires strong customer service, organization, and communication skills, as well as technical competence across devices. This full-time position offers flexible schedules, including nights and weekends. Compensation ranges from $20.00 to $22.00 per hour, along with benefits like PTO, health insurance, and retirement plans. Join a dynamic team focused on guest satisfaction and property success.

Qualifications

Ability to communicate effectively with homeowners and guests.
Self-motivated and able to seek guidance when needed.
Responsive and reliable under pressure.

Responsibilities

Assist with reservations and resolve issues for exceptional guest experiences.
Coordinate support across teams and dispatch staff as needed.
Ensure smooth communication between guests and operations.

Skills

Customer service skills

Technical computer skills

Organizational skills

Communication skills

Time management

Job description

Company Overview

Breathe Easy Rentals is a locally owned and operated vacation rental management company based in Destin, Florida. We specialize in delivering exceptional guest experiences while maximizing results for property owners along the Emerald Coast, including Destin, Miramar Beach, and Fort Walton Beach. As a growing company managing a diverse portfolio of vacation homes and condos, we take pride in combining professional systems with a personal, hands‑on approach. Unlike large, remote management companies, our team is local, allowing us to respond quickly, maintain high standards, and truly care for every property and guest experience.

Our success is built on strong values:

Integrity – We believe in honest communication and doing what’s right
Passion – We love hospitality and creating memorable vacations
Growth – We are constantly improving, evolving, and expanding

We are a fast‑growing organization with big goals, including expanding our portfolio and becoming a leading vacation rental company on the Emerald Coast. With that growth comes opportunity for career advancement, skill development, and being part of a team that values hard work and collaboration.

Why Work With Us?

Be part of a supportive, team‑oriented environment
Opportunities for growth in a rapidly expanding company
Work in a dynamic industry where no two days are the same
Make a real impact on guest experiences and property success

If you’re motivated, reliable, and enjoy working in a fast‑paced environment, we’d love to have you join our team.

Position Summary

The Guest Services Coordinator is responsible for delivering exceptional guest experiences by assisting with reservations, resolving issues, and coordinating support across teams. This role involves problem‑solving, dispatching field staff, handling escalated situations, and ensuring smooth communication between guests and operations. The ideal candidate is highly organized, adaptable, and customer‑focused, with strong communication and technical skills. Working in a fast‑paced, 24/7 environment, this role plays a key part in creating positive, memorable stays for every guest.

What You’ll Do

Passion for customer service and ownership of the customer experience
Ability to work a flexible schedule including nights, weekends, and holidays as needed to support the needs of a 24/7 business
Have the ability to make decisions that are in the best interest of Easy Vacation Services and Breathe Easy Rentals and the guest, bridging the gap for guest understanding while displaying empathy
Have the ability to learn on the fly and follow along with real‑time information
Superior verbal and written communication skills
Technical computer skills required on all forms of hardware - laptops, tablets and mobile devices
Organization skills and be able to multi‑task
Schedule and help keep on top of any Breezeway tasks that are required
Other responsibilities as assigned

Required Qualifications

Self‑motivated and self‑sufficient, while being able to seek guidance when needed
Ability to communicate effectively with homeowners and guests
Technical computer skills required on all forms of hardware - laptops, tablets and mobile devices
Availability to work Sunday through Saturday, early mornings and evenings as needed
Professional in all forms of communication such as email, phone calls, video calls and texts
Ability to work well under pressure in an agile, fast‑paced environment
Excellent time management skills with the ability to change activity frequently and cope with interruptions
Highly responsive and reliable
Strong attention to detail

Compensation, Benefits & More

Compensation: $20.00 - 22.00 /hour

Benefits: