Guest Service Supervisor - Flexible Scheduling & Growth

DOUBLE STAR HOSPITALITY DUBLIN LLC; Dublin (OH); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Flexible Scheduling

Career Advancement Opportunities

Competitive Compensation

Job summary

A local hospitality company in Dublin, Ohio, is seeking a Guest Service Supervisor to manage front desk operations and ensure exceptional customer service. The ideal candidate will have a high school diploma, hospitality experience, and strong customer service skills. Responsibilities include supervising staff, addressing guest concerns, and maintaining service standards. This role offers flexible scheduling and opportunities for career advancement.

Qualifications

• Previous hospitality experience is preferred.
• Ability to handle customer service problems effectively.
• Knowledge of hospitality industry standards.

Responsibilities

• Supervise front desk staff to maintain service quality.
• Respond to and resolve guest concerns effectively.
• Coordinate with other departments for guest satisfaction.

Skills

Customer service

Conflict resolution

Communication

Education

High school diploma/GED

Job description

A local hospitality company in Dublin, Ohio, is seeking a Guest Service Supervisor to manage front desk operations and ensure exceptional customer service. The ideal candidate will have a high school diploma, hospitality experience, and strong customer service skills. Responsibilities include supervising staff, addressing guest concerns, and maintaining service standards. This role offers flexible scheduling and opportunities for career advancement.