Guest Service Supervisor - Flexible Front Desk Leader

Double Star Hospitality LLC; Mount Juliet (TN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Flexible Scheduling

Career Advancement Opportunities

Competitive Compensation

Job summary

Double Star Hospitality LLC is seeking a Customer-focused Guest Service Supervisor to join our team in Mount Juliet, Tennessee. The role involves supervising front desk staff, ensuring exceptional customer service, and maintaining operational standards to enhance guest satisfaction.

Candidates should have previous hospitality experience, strong communication skills, and the ability to handle various customer interactions with care and professionalism.

Join us to build a rewarding career in hospitality!

Qualifications

• Prior experience in the hospitality industry.
• Strong communication skills.
• Ability to handle customer service issues.

Responsibilities

• Supervise front desk staff and ensure high standards.
• Respond to and resolve guest concerns.
• Coordinate with hotel departments to maintain guest satisfaction.
• Build rapport with guests and anticipate their needs.
• Maintain accurate registration and payment records.

Skills

Customer service

Communication

Problem-solving

Team leadership

Education

High school diploma/GED

Job description

Double Star Hospitality LLC is seeking a Customer-focused Guest Service Supervisor to join our team in Mount Juliet, Tennessee. The role involves supervising front desk staff, ensuring exceptional customer service, and maintaining operational standards to enhance guest satisfaction.

Candidates should have previous hospitality experience, strong communication skills, and the ability to handle various customer interactions with care and professionalism.

Join us to build a rewarding career in hospitality!