Guest Service Specialist — Flexible Schedule

Culver; Zionsville (IN); On-site; USD 17,000 - 22,000; Full time

Job summary

Culver’s is hiring team members to provide personalized, friendly guest service and maintain high food-safety and quality standards. You will help guests with menu information, ensure accurate preparation, and support teammates in a fast-paced restaurant environment.

Qualities like good communication, a sense of urgency, and reliability are valued as you contribute to a welcoming Culver’s experience across shifts.

Qualifications

• Flexible schedule required.
• Reading and writing skills required.
• Able to communicate with guests, team and management.
• Maintains a sense of urgency in a fast-paced environment.
• Demonstrates trained food safety knowledge.

Responsibilities

• Provides excellent guest service and hospitality.
• Upholds personal hygiene and food safety practices.
• Maintains neat, groomed appearance in uniform.
• Follows restaurant attendance and policy guidelines.
• Assists guests with product knowledge and promotions.
• Adheres to safety standards for guests and team members.
• Completes quality control/safe food checklists accurately.
• Addresses guest comments promptly and courteously.
• Performs primary and secondary position duties timely.
• Provides back-up support as needed by the MOD.
• Answers phones courteously within three rings.
• Prepares quality products with proper portion control and presentation.
• Attends all team meetings.

Skills

Flexible schedule

Reading and writing

Guest and team communication

Sense of urgency

Food safety knowledge

Job description

Culver’s is hiring team members to provide personalized, friendly guest service and maintain high food-safety and quality standards. You will help guests with menu information, ensure accurate preparation, and support teammates in a fast-paced restaurant environment.

Qualities like good communication, a sense of urgency, and reliability are valued as you contribute to a welcoming Culver’s experience across shifts.