Guest Service Associate – Fast, Friendly Hospitality

Culver; Parkdale (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Culver’s is seeking a team member to provide personalized guest service and maintain high standards of hospitality. You will assist with product knowledge, promotions, and safety practices while presenting quality food with attention to portion control and presentation within service goals.

Role emphasizes a flexible schedule, strong communication, and a proactive approach to guest satisfaction in a fast-paced environment.

Qualifications

• Flexible schedule required.
• Reading and writing skills required.
• Communicates with guests, team and management.
• Maintains a sense of urgency.
• Demonstrates trained food safety knowledge.

Responsibilities

• Provide excellent guest service and hospitality.
• Follow food safety practices.
• Maintain neat, uniform appearance.
• Follow restaurant policies on attendance and conduct.
• Assist guests with product knowledge and promotions.
• Ensure safety for guests and team members.
• Handle guest comments promptly.
• Perform primary and secondary duties timely.
• Assist with odd jobs as requested by the manager on duty.
• Prepare quality products with proper portions and presentation within service goals.

Skills

Flexible schedule

Reading/writing

Communication

Urgency

Food safety

Job description

Culver’s is seeking a team member to provide personalized guest service and maintain high standards of hospitality. You will assist with product knowledge, promotions, and safety practices while presenting quality food with attention to portion control and presentation within service goals.

Role emphasizes a flexible schedule, strong communication, and a proactive approach to guest satisfaction in a fast-paced environment.