Guest Experience Associate — Food Service & Safety

Culver's; Richmond (IN); On-site; USD 1,653,000 - 2,066,000; Full time

Job summary

Culver's in Richmond, IN is looking for a Team Member to deliver personalized guest service and help operations run smoothly during busy shifts. You will maintain a clean appearance, follow safety standards, and assist guests with menu knowledge and promotions to ensure a positive dining experience.

Throughout shifts you’ll support team members, handle guest inquiries professionally, and participate in team meetings to uphold Culver’s guest-first standards and policies.

Qualifications

• Flexible schedule is required.
• Reading and writing skills required.
• Communicates effectively with guests, team and management.
• Maintains a sense of urgency in a fast-paced environment.
• Demonstrates trained food safety knowledge and adherence to safety policies.

Responsibilities

• Provide consistently excellent guest service and hospitality.
• Maintain a neat, well-groomed uniformed appearance.
• Follow restaurant policy on attendance and conduct.
• Assist guests with product knowledge and promotions.
• Follow safety standards and ensure guest and team safety.
• Complete Quality Control/Safe Food Checklist accurately.
• Attend all team member meetings.

Skills

Flexible schedule

Reading & writing skills

Guest & team communication

Sense of urgency

Food safety knowledge

Job description

Culver's in Richmond, IN is looking for a Team Member to deliver personalized guest service and help operations run smoothly during busy shifts. You will maintain a clean appearance, follow safety standards, and assist guests with menu knowledge and promotions to ensure a positive dining experience.

Throughout shifts you’ll support team members, handle guest inquiries professionally, and participate in team meetings to uphold Culver’s guest-first standards and policies.