Guest Service & Skincare Sales Associate - Part Time

European Wax Center; Columbia (MD); On-site; USD 20,000 - 27,000; Part time

Job summary

European Wax Center in Columbia, MD is seeking a part-time Guest Service/Sales Associate to deliver a welcoming experience and drive sales. You will greet guests, understand their skincare goals, educate them on wax pass options, promotions, and our retail line, and book reservations as needed.

Candidates should have at least one year in retail or service, strong communication, and comfort with POS systems.

Qualifications

• One year of related service or retail experience.
• Excellent interpersonal and communication skills.
• Proficiency with point-of-sale systems.
• Ability to adapt to different guest personalities and stay calm under pressure.
• Commitment to keeping the work area clean and organized.

Responsibilities

• Greet guests warmly and set a positive tone for their visit.
• Engage guests to understand skincare goals and needs.
• Educate guests on wax pass options, promotions, and retail products.
• Address guest inquiries, book reservations, and resolve concerns promptly.
• Maintain a tidy front desk and lobby in line with brand standards.
• Collaborate with team and share product knowledge.
• Participate in ongoing training to stay current on sales techniques.

Skills

Retail experience

Interpersonal skills

POS proficiency

Guest adaptability

Organizational skills

Education

High School diploma

Job description

European Wax Center in Columbia, MD is seeking a part-time Guest Service/Sales Associate to deliver a welcoming experience and drive sales. You will greet guests, understand their skincare goals, educate them on wax pass options, promotions, and our retail line, and book reservations as needed.

Candidates should have at least one year in retail or service, strong communication, and comfort with POS systems.