Guest Service Representative (Houston)

Edit TX, LLC - Tide Dry Cleaners; Houston (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Tide Cleaners in Houston seeks a Guest Service Representative to be the face of our business, delivering an exceptional guest experience with a strong knowledge of fabrics and fashion. You will assist guests with cleaning, stain and finishing needs and respond to inquiries with a friendly, professional demeanor.

The ideal candidate is outgoing, personable, a good listener, and ready to go above and beyond to meet guest expectations in a fast-paced retail-cleaning environment.

Qualifications

• Experience delivering high-quality guest service in a retail or service environment.
• Strong interpersonal and communication skills.
• Knowledge of fabrics and fashion a plus.

Responsibilities

• Provide exceptional guest experience and act as primary liaison with guests.
• Assist guests with cleaning, stain and finishing needs and inquiries.

Skills

Guest services

Communication

Fashion knowledge

Job description

Guest Service Representative

As a professional Guest Service Representative of Tide Cleaners you will be the face of our business as you interact and serve as the primary liaison with our guests.

• Your overall role will be to provide an exceptional guest experience through a broad knowledge of fabrics and fashion, and by actively assisting guests with cleaning, stain and/or finishing needs and inquiries.
• You will ideally possess an extremely outgoing, personable and friendly demeanor with experience as a GSR in an industry with equally high standards of their company's representatives.
• An active listener who is consistently willing to go above and beyond and has an appreciation of fashion will find this a rewarding and challenging career.