Guest Service Representative-Doubletree by Hilton

CMC Hotels; United States; Remote; USD 25,000 - 35,000; Full time

Job summary

A leading hotel company is seeking a Guest Service Representative to enhance guest experiences and support hotel operations. This role is essential for managing check-ins and providing information about the hotel’s amenities. Candidates should have previous Hilton experience and possess strong customer service skills.

Benefits

Competitive wages based on experience

Paid Vacation

Holiday Pay

401k

Qualifications

• Previous Hilton experience required.
• Strong work ethic and desire to succeed.
• Clean background check and reliable transportation.

Responsibilities

• Provide expedient check-in/check-out service.
• Assist guests with information about hotel policies and services.
• Interface with management to stay updated on hotel activities.

Skills

Customer service

Communication skills

Basic accounting

Independent work

Job description

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Guest Service Representative-Doubletree by Hilton

Are you looking for a Company you can "GROW" with, Look no farther, CMC Hotels can provide this opportunity to you. We believe in Growing People. Our people are the Heart of our organization. The growth and success of our portfolio will be possible by the contribution of our associates who will be recognized, grow and succeed with us.

We offer our associates an array of benefits, based on eligibility, including:

• Competitive wages based on experience
• Paid Vacation
• Holiday Pay
• 401k

Job Duties include but are not limited to:

• Interfacing with the previous shift and managers to be updated on hotel activities.
• Provide expedient check-in/check-out service.
• Be knowledgeable of hotel property and in-house events.
• Provide guests with information concerning hotel policies and amenities/services.
• Assistance in reaching monthly brand standard goals in regards to customer service, employee training and brand recognition.

Job Requirements:

• Previous Hilton experience is required.
• Be self motivated and able to work independently.
• Strong work ethic and a desire to succeed.
• Clean background check, and reliable transportation a must.
• Must possess solid basic accounting and math skills, be comfortable with computers and have excellent customer service and communication skills.