Guest Service Representative

Nothing Bundt Cakes; Rockford (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading bakery is looking for a Guest Service Representative, also known as a Joy Creator, to enhance customer experiences. Responsibilities include assisting guests with cake orders, creating a joyful atmosphere, and participating in community events. This entry-level full-time position offers flexible scheduling, cake discounts, and a fun work environment for all ages.

Benefits

Flexible work schedules

Employee cake discounts

Casual dress code

Fun work environment

Opportunity for training and growth

Qualifications

• No specific educational requirement; must enjoy customer interaction.
• Positive attitude and passion for cake and celebrations.
• Proficiency in teamwork and willingness to learn.

Responsibilities

• Assist guests in ordering cakes for celebrations.
• Create an inviting atmosphere and ensure an exceptional customer experience.
• Participate in community events and celebrations organized by the bakery.

Skills

Customer service

Interpersonal skills

Teamwork

Event planning

Job description

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At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcomed, and you’ll create an environment of generosity, happiness, and joy in your community.

But it gets even better:

• We close early so you can enjoy your evenings.
• We offer flexible work schedules.
• We’re keeping it casual. T-shirts and sneakers are where it’s at!
• Cake discounts. Yummm!
• You don’t have to be 18 to work here, so students can join us.
• This job is fun. It’s literally a piece of cake!
• This is a great place to make new friends!
• You’ll get trained. Not only on crafting cake, but on growing your career.
• We love to celebrate and bring joy to the community.
• This is a retail position, weekends will be required.
  
  
  

Apply now. Joy is the job.

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Food and Beverage Services

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