Guest Service Representative

Nothing Bundt Cakes; Pittsburgh (Allegheny County); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Free uniforms

Employee discounts

Free food & snacks

Job summary

Nothing Bundt Cakes in the United States is hiring a Guest Services Representative to greet customers, help them select the perfect cake for celebrations, and ensure orders go smoothly.

The role emphasizes creating a welcoming, joyful atmosphere, ongoing training, flexible hours, and a team-focused environment in a franchised bakery setting.

Qualifications

• Consistency, reliability, and strong follow-through.
• Professionalism and sound judgement in a fast-paced environment.
• Desire to grow into increased responsibility, including potential to move into Shift Lead.

Responsibilities

• Greet guests and create a welcoming atmosphere.
• Help guests order the right cake for celebrations.
• Ensure orders are accurate and processed smoothly.

Job description

Benefits:

• Free uniforms
• Employee discounts
• Free food & snacks

At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcome, and you’ll create an environment of generosity, happiness, and joy in your community.

Why You'll Love Working Here

• Enjoy your evenings: We close earlier than most food service jobs.
• We offer flexible work schedules.
• We’re keeping it casual. T-shirts and sneakers are where it’s at!
• Cake discounts. Yummm!
• You don’t have to be 18 to work here, so students can join us.
• This job is fun. It’s literally a piece of cake!
• This is a great place to make new friends!
• You’ll get trained. Not only on crafting cake, but on growing your career.
• We love to celebrate and bring joy to the community.

What We're Looking For

We are hiring for a permanent, long-term team member, not a seasonal role.

The ideal candidate is someone who brings:

• Consistency, reliability, and strong follow-through
• Professionalism and sound judgement in a fast-paced environment
• A desire to grow into increased responsibility, including the potential to move into a Shift Lead role
• A flexible schedule with a least 15+ hours of weekly availability
• Holidays: We are extremely busy leading up to major holidays. Candidates must be available for their assigned shifts and may be asked to work an additional shift or two during these high-volume weeks.
• Weekend Availability is required.

Daytime and evening shifts available. Must be available a minimum of 3 days a week.

Available shift times:

• Monday–Friday: 8:30 AM–3:30 PM or 3:30 PM–7:30 PM
• Saturday: 9:30 AM–2:30 PM or 2:30 PM–6:30 PM
• Sunday: 10:30 AM–4:30 PM

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy