Guest Service Representative - Mornings & Mid-Day

Nothing Bundt Cakes; Cranberry Township (Butler County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible scheduling

Casual dress code

Cake discounts

No experience required

Job summary

Nothing Bundt Cakes in Cranberry Township is seeking a friendly Guest Services Representative to help guests choose the perfect cake for celebrations and ensure smooth, accurate orders.

You will work morning or midday shifts with flexible scheduling in a casual setting; no experience is required as training is provided, and you join a joyful team dedicated to happiness in the community.

Qualifications

• Friendly, positive attitude and willingness to learn.
• Reliability and good follow-through on shifts.
• Comfort working in a fast-paced, guest-facing environment.
• Ability to work either the 8:30am-1:30pm or 10:30am-4:00pm shift, depending on business needs.
• At least 15+ hours of weekly availability across these shifts.
• Weekend availability is a plus, though not required.
• Willingness to work events - events are a regular part of this role.
• Availability for assigned holiday shifts; extra shifts may be needed during high-volume weeks.

Responsibilities

• Assist guests in selecting cakes for celebrations and ensure orders are accurate and timely.
• Create a welcoming atmosphere and friendly service to guests in the bakery.
• Support events and promotions as needed and communicate guest needs to the team.

Skills

Friendly attitude

Reliability

Guest-facing

Fast-paced environment

Job description

At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, sets the mood, and makes a stop in the bakery an event worth posting about. You play party planner, helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You make everyone feel welcome, and you create an environment of generosity, happiness, and joy in your community.

Why You'll Love Working Here

• Morning and mid-day shifts - great for anyone who wants their afternoons and evenings free
• Shift options are 8:30am-1:30pm or 10:30am-4:00pm
• We offer flexible scheduling
• We keep it casual - t-shirts and sneakers are where it's at!
• We offer cake discounts. Yummm!
• No experience needed - we'll train you on everything
• This job is fun. It's literally a piece of cake!
• This is a great place to make new friends
• We love to celebrate and bring joy to the community

What We're Looking For

• A friendly, positive attitude and a willingness to learn
• Reliability and good follow-through on shifts
• Comfort working in a fast-paced, guest-facing environment
• Ability to work either the 8:30am-1:30pm or 10:30am-4:00pm shift, depending on business needs
• At least 15+ hours of weekly availability across these shifts
• Weekend availability is a plus, though not required
• Willingness to work events - events are a regular part of this role
• Availability for assigned holiday shifts; extra shifts may be needed during high-volume weeks

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

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