Guest Service Representative

Nothing Bundt Cakes; Frederick (MD); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Free uniforms

Employee discounts

Flexible schedule

Job summary

Nothing Bundt Cakes in Frederick, MD is seeking a Guest Services Representative to greet guests, assist with cake orders, and ensure every visit feels special.

You'll help customers choose the perfect cake for celebrations, coordinate pickup times, and keep the shop welcoming with a casual, friendly vibe.

No formal uniform is required beyond the provided free uniforms and the team uses flexible scheduling to fit student or personal needs.

Responsibilities

• Greet guests warmly and help them place cake orders for celebrations.
• Ensure orders are accurate and ready on time for pickup or delivery.
• Create a welcoming, joyful atmosphere in the bakery.
• Assist with store cleanliness and inventory as needed.

Job description

Benefits:

• Free uniforms
• Employee discounts
• Flexible schedule

At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You’ll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You’ll make everyone feel welcome, and you’ll create an environment of generosity, happiness, and joy in your community.

But it gets even better:

We close early so you can enjoy your evenings. We offer flexible work schedules. We’re keeping it casual. T-shirts and sneakers are where it’s at! Cake discounts. Yummm! You don’t have to be 18 to work here, so students can join us. This job is fun. It’s literally a piece of cake! This is a great place to make new friends! You’ll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community.

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy