Guest Service Representative

Nothing Bundt Cakes; Olive Branch (MS); Hybrid; USD 18,000 - 19,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Flexible scheduling

Work-life balance

Locally owned

Job summary

Nothing Bundt Cakes in Olive Branch, MS is seeking a friendly Guest Service Representative to greet guests, take orders, and support cake decoration and packaging. This full-time role emphasizes warm hospitality and accurate service in a fast-paced environment.

You will support the Crafter, help with packaging, and maintain consistent attendance and punctuality while contributing to a welcoming store atmosphere and strong guest experiences.

Qualifications

• Greet walk-in and phone guests with warmth and enthusiasm.
• Process guest orders accurately and efficiently.
• Assist the Crafter with decorations and packaging as needed.

Responsibilities

• Greet guests promptly with genuine warmth and helpful enthusiasm.
• Process guest orders efficiently and accurately.
• Assist the Crafter in preparing cake decorations and packaging supplies as needed.
• Maintain reliable attendance and punctuality.

Skills

Customer service

Communication

Job description

Location:
Full-time positions available.

Our mission is to Bring the Joy every day! Through working hard and having fun, we love to create a warm and welcoming place for our guests and employees, and with teamwork and guidance, we cultivate an incredible work environment for our team on a daily basis. The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes.

Accountabilities/Duties:

• Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm
• Processes guest orders efficiently and accurately
• Assists the Crafter in preparing cake decorations and packaging supplies as needed.
• Maintains a consistent work attendance and punctuality record.

We are a team that prides ourselves in offering:

• A warm and welcoming environment.
• The ability to make genuine, positive connections with coworkers.
• Flexible scheduling with guaranteed hours.
• Commitment to your personal success and development.
• Experience in a top national brand that prides itself in guest service and quality cakes.

Our managers are committed to your success and further development, within the brand and overall career. You will gain industry-demanding experience at the highest level and with an emphasis on celebration!

Benefits:

• Paid-time off
• Full-time team members have the option for health insurance coverage, paid in part by the company.
• Flexible Scheduling
• Great entry-level role to build your experience and grow!
• Locally owned company so you'll feel more like family than a number
• Resilient business that didn't have to close during COVID
• Work/life balance
• Not under-staffed so you won't be over-worked.
• $13 - $14 per hour based on availability and experience