Guest Service Representative

Nothing Bundt Cakes; Nashville (TN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Opportunity for advancement

Competitive salary

Employee discounts

Paid time off

Flexible work schedules

Casual dress (T-shirts and sneakers)

Job summary

Nothing Bundt Cakes is seeking a friendly Joy Creator to assist guests in selecting perfect celebration cakes and to ensure orders are accurate and timely. You’ll bring warmth, hospitality, and a festive spirit to the bakery, helping guests feel special from the moment they walk in.

We offer a casual dress code with T-shirts and sneakers, flexible schedules, and great cake discounts. This role emphasizes community joy, training for career growth, and making new friends in a fun team environment.

Responsibilities

• Help guests order the right cake for their celebrations and ensure orders go off without a hitch.
• Make everyone feel welcomed and create an environment of generosity, happiness, and joy in the community.

Job description

Benefits:

• Opportunity for advancement
• Competitive salary
• Employee discounts
• Paid time off

At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community.

But it gets even better:

• We offer flexible work schedules.
• We're keeping it casual. T-shirts and sneakers are where it's at!
• Cake discounts. Yummm!
• This job is fun. It's literally a piece of cake!
• This is a great place to make new friends!
• You'll get trained. Not only on crafting cake, but on growing your career.
• We love to celebrate and bring joy to the community.