Guest Service Representative

Nothing Bundt Cakes; Smyrna (GA); Hybrid; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free uniforms

Paid time off

Employee discounts

Flexible work schedules

Casual dress (T-shirts and sneakers)

Cake discounts

Training and career growth

Job summary

Nothing Bundt Cakes in Smyrna, GA is looking for a Joy Creator to greet guests and help them select the perfect cake for celebrations. You’ll ensure orders go smoothly and create a friendly, joyful bakery environment.

As a Joy Creator, you’ll be trained on cake crafting and career growth while enjoying flexible schedules and a casual dress code. This role focuses on customer service and community joy.

Responsibilities

• Assist guests in selecting the right cake for celebrations and ensure orders are accurate and timely.
• Create a welcoming bakery atmosphere and contribute to a culture of generosity and joy.
• Act as a Joy Creator, helping guests and colleagues have a positive experience.

Job description

Benefits:

• Free uniforms
• Paid time off
• Employee discounts

At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community.

But it gets even better:

• We offer flexible work schedules.
• We're keeping it casual. T-shirts and sneakers are where it's at!
• Cake discounts. Yummm!
• This job is fun. It's literally a piece of cake!
• This is a great place to make new friends!
• You'll get trained. Not only on crafting cake, but on growing your career.
• We love to celebrate and bring joy to the community.