Guest Service Representative

Nothing Bundt Cakes #95; Cordova (TN); On-site; USD 17,908 - 20,664; Full time

Benefits offered by this job

Training & development

Competitive salary

Flexible schedule

Local ownership

Job summary

Nothing Bundt Cakes #95 is seeking a Guest Service Representative to create a warm, welcoming atmosphere for guests and support cake decoration and packaging tasks. The role involves processing orders, greeting customers, and contributing to an enjoyable guest experience in a busy environment.

Flexible scheduling options and a friendly team culture are highlighted, with opportunities to grow and develop professionally within a locally owned brand known for quality cakes.

Qualifications

• Greet guests warmly and assist with questions.
• Process guest orders accurately and efficiently.
• Support the Crafter with cake decorations and supplies as needed.
• Maintain reliable attendance and punctuality.

Responsibilities

• Greet walk-in and phone guests with warmth and enthusiasm.
• Process orders promptly and accurately.
• Assist in decorating and packaging as required by events.
• Maintain consistent attendance and punctuality.

Skills

Customer service

Communication

Teamwork

Punctuality

POS system

Tools

POS system

Job description

Benefits:

• Training & development
• Competitive salary
• Flexible schedule

Location:

Full-time and Part-time positions available.

Our mission is to Bring the Joy every day! Through working hard and having fun, we love to create a warm and welcoming place for our guests and employees, and with teamwork and guidance, we cultivate an incredible work environment for our team on a daily basis. The Nothing Bundt Cakes (NbC) Guest Service Representative creates a warm, welcoming environment for our guests, offers creative solutions for unique celebratory occasions and sells our delicious cakes.

Accountabilities/Duties:

• Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm
• Processes guest orders efficiently and accurately
• Assists the Crafter in preparing cake decorations and packaging supplies as needed.
• Maintains a consistent work attendance and punctuality record.

We are a team that prides ourselves in offering:

• A warm and welcoming environment.
• The ability to make genuine, positive connections with coworkers.
• Flexible scheduling with guaranteed hours.
• Commitment to your personal success and development.
• Experience in a top national brand that prides itself in guest service and quality cakes.

Our managers are committed to your success and further development, within the brand and overall career. You will gain industry-demanding experience at the highest level and with an emphasis on celebration!

Benefits:

• Paid-time off
• Full-time team members have the option for health insurance coverage, paid in part by the company.
• Flexible Scheduling
• Great entry-level role to build your experience and grow!
• Locally owned company so you'll feel more like family than a number
• Resilient business that didn't have to close during COVID
• Work/life balance
• Not under-staffed so you won't be over-worked.
• $13 - $15 per hour based on availability and experience