Guest Service Manager

Aqua Tots Swim School - Aqua Tots Canton, LLC; Novi (MI); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

Flexible schedules

Weekly pay

Bonuses

Weekend meals

Benefits package

Growth opportunities

Job summary

Aqua Tots Swim School - Aqua Tots Canton, LLC in Novi, MI is seeking a Guest Service Manager who can lead a team and keep a fast-paced front desk running smoothly. You will coordinate scheduling, training, payroll, and customer service while building positive relationships with staff and customers.

Salary is $40,000+ per year based on experience. Benefits include flexible schedules, weekly pay, bonuses, weekend meals, and growth opportunities. Expect 40–45 hours weekly with one weekend shift.

Qualifications

• 2 years management experience.
• Ability to manage and lead a team.
• Work alongside managers to maintain a positive environment.

Responsibilities

• Scheduling
• Training
• Staffing
• Payroll
• Ordering supplies
• Sales
• Customer service
• Managing and leading a team

Skills

Team leadership

Customer service

Scheduling

Training

Payroll

Sales

Ordering supplies

Staffing

Communication

Job description

If you are looking for a FUN and AWESOME place to work, then look no more. Aqua Tots Swim Schools Canton is looking for a Guest Service Manager. Must be able to multitask, be extremely organized, manage a team, and work in a fast-paced environment.

Salary: $40,000+ per year Based on Experience

We offer:

• Flexible set schedules
• Weekly pay
• Bonuses - monthly, quarterly, and yearly
• Weekend meals
• Benefits Package
• Growth Opportunities

Requirements:

• Availability to work full time
• Availability to work one weekend shift from 8:30am-3pm (Saturday or Sunday)
• Ability to manage and lead a team
• Work alongside General Manager and Aquatics Manager to provide a positive work environment
• Maintain a clean, organized, and safe work area
• Ability to process orders and order supplies as needed
• 2 years management experience
• Building relationships with staff and customers

Must be able to accommodate 40-45 hours per week. Schedule requires 4 weekdays (Monday-Friday) of a work schedule that can range from 9:30am-8pm and we require 1 weekend day (Saturday or Sunday) with a shift from 8:30am-3:00pm.

Duties:

• Scheduling
• Training
• Staffing
• Payroll
• Ordering supplies
• Sales
• Customer service
• Managing and leading a team

Position is salaried based on experience.