Guest Service & Front Desk Pro (Part-Time)

Commonwealth Hotels; Daphne (AL); On-site; USD 17,000 - 25,000; Part time

Job summary

Commonwealth Hotels is seeking a Part-Time Hotel Guest Service Agent/Front Desk Clerk for the Homewood Suites Mobile Daphne, Alabama. The role involves welcoming guests, managing check-in/check-out, handling reservations, and promoting hotel services.

The ideal candidate will have customer-facing experience, basic computer skills, and a flexible schedule to cover weekends and holidays. This position offers an opportunity to grow within a supportive hospitality team at an all-suite property.

Qualifications

• Previous experience in guest-facing roles is preferred.
• High school diploma required.
• Familiarity with hotel reservations systems is a plus.

Responsibilities

• Assist guests with check-in and check-out in a friendly, efficient manner.
• Handle reservations, cancellations, and modifications accurately.
• Respond to guest inquiries and resolve issues promptly to ensure satisfaction.
• Process payments and maintain accurate records in the PMS.
• Coordinate with housekeeping and maintenance to meet guest needs.

Skills

Customer service

PMS experience

Communication skills

Flexibility

Education

High school diploma

Tools

PMS software

Job description

Commonwealth Hotels is seeking a Part-Time Hotel Guest Service Agent/Front Desk Clerk for the Homewood Suites Mobile Daphne, Alabama. The role involves welcoming guests, managing check-in/check-out, handling reservations, and promoting hotel services.

The ideal candidate will have customer-facing experience, basic computer skills, and a flexible schedule to cover weekends and holidays. This position offers an opportunity to grow within a supportive hospitality team at an all-suite property.